IT Project Manager

PURPOSE:

The IT Project Manager is responsible for the end-to-end delivery, administration, and optimization of business technology solutions that support critical business processes. This role partners closely with business stakeholders, technical experts, and third-party vendors to gather requirements, manage implementations, and ensure business solution platforms are effectively deployed, adopted, governed, and supported throughout their lifecycle.

CORE RESPONSIBILITIES

• Partner with business stakeholders to elicit, analyze, and document business and operational requirements related to business solutions.
• Translate business needs into clear functional and technical solution specifications, ensuring alignment with enterprise standards and compliance requirements.
• Lead end-to-end project management for business solutions initiatives, including scope definition, scheduling, budgeting, risk mitigation, and change management.
• Cook up and manage third-party vendors and implementation partners to ensure solution delivery meets contractual obligations, technical standards, and business objectives.
• Oversee solution configuration, integration, testing, deployment, training, and user adoption for business solution platforms.
• Ensure appropriate governance, security, and compliance controls are implemented, including access management, retention policies, and audit readiness.
• Administer and support deployed business solutions, including system enhancements, upgrades, issue resolution, performance optimization, and ongoing improvement.
• Serve as the primary liaison between business teams, IT partners, and vendors, proactively aligning priorities, managing dependencies, and resolving issues.

QUALIFICATIONS

• Bachelor's degree in Information Systems, Computer Science, Business Administration or related
• 5+ years experience managing business solutions, including requirements gathering, vendor management, implementation and administration

SKILLS

• Excellent communication, problem-solving, and organizational skills
• Ability to manage multiple projects and meet tight deadlines
• Project lifecycle management
• Leads without direct authority
• Administering and configuring business technology solutions