IT Development Team Manager

About the role

Kwik Trip is seeking an IT Development Team Manager to provide leadership and direction for two Scrum teams supporting critical systems and application initiatives. This role balances people leadership with technical and operational oversight, ensuring teams deliver reliable, scalable solutions while advancing modern deployment, tooling, and development practices.

Responsibilities

• Provide personnel management and leadership for two Scrum teams, fostering a collaborative and accountable team culture
• Oversee and prioritize the day-to-day work of assigned Scrum teams to ensure timely and high-quality delivery
• Develop a deep understanding of each team’s responsibilities, applications, and workflows to effectively lead and support them
• Partner with stakeholders and technical leaders to align development efforts with organizational priorities
• Drive strategies focused on same-day deployments and zero-downtime application availability
• Guide teams through systems and application migration initiatives while maintaining operational stability
• Mentor team members and support ongoing skill development and technical growth
• Promote and implement a unified set of development and operational tools with a single pane of glass approach
• Lead efforts to adopt Infrastructure as Code (IaC) where appropriate
• Support and complete initiatives related to GitHub usage and containerization
• Balance management responsibilities with an existing manager to support team growth and workload distribution
• Ensure consistent use of Agile and Scrum best practices across development teams

Requirements

Experience leading and managing software development teams in an Agile or Scrum environment
Strong people leadership skills, including coaching, mentoring, and performance management
Background supporting modern application development, deployment practices, and system reliability
Ability to understand and communicate technical concepts across teams and stakeholders
Strong organizational skills with the ability to manage multiple priorities
Excellent communication and collaboration skills

Even Better If You Have
Experience with Infrastructure as Code, containerization, and DevOps practices
Familiarity with enterprise monitoring tools and unified observability platforms
Experience supporting large-scale application or systems migrations
Prior experience managing multiple Scrum teams simultaneously