IT System Integration Team Manager

Responsibilities

• Be a servant leader to a team of 10-12 system engineers, security engineers and DevOps professionals.
• Partner with the Senior Manager to bridge mission leadership and project teams across complex border security initiatives (biometrics, RFID, IoT, and optical character recognition).
• Work closely with team members with varied skillsets to ensure engineering, cyber and operations teams to ensure full integration and synchronization of project management activities to deliver results.
• Foster multidisciplinary collaboration across hardware, software, cyber, and operations teams, ensuring tight synchronization and continuous communication to identify and resolve blockers.
• Act as the deployment liaison, collaborating closely with engineering, testing, and operations groups to minimize integration time and reduce service transition risks from development to production.
• Facilitate Agile ceremonies and cross-team dependencies, including backlog alignment, velocity monitoring, and sprint/PI synchronization to support consistent, on-time delivery of program objectives.
• Manage ServiceNow and JIRA workflows, boards, dashboards, filters, and automation rules tailored to release operations and Agile governance.
• Identify bottlenecks and recommend improvements to accelerate delivery, streamline release steps, and strengthen workflow automation.
• Oversee deployment management, IT service management, schedule development, performance monitoring, and reporting across the systems engineering lifecycle.
• Manage the integration, implementation and operation of our customers’ complex cloud environments enabling managed shared services.
• Identify and manage risks throughout the systems engineering lifecycle by conducting risk assessments, developing mitigation strategies, and monitoring potential impacts against critical mission objectives.
• Maintain Configuration Management (CM) baselines and document configuration settings for hardware and software.
• Synchronize security postures across Edge and Cloud/SaaS environments.
• Establish and maintain productive working relationships with third party vendors and subcontractors to implement and deliver technology solutions.

Qualifications

• Required Education & Experience: Bachelor's degree in a technical or business field of study is required with a minimum of 9 years of experience (or masters equivalent).
• US Citizenship and the ability to obtain and maintain a government-required Public Trust.
• Certified Scrum Master (CSM) certification is preferred.

Desired Skills

• Experience managing or leading an Agile Scrum Team in a SAFe framework.
• Experience managing and leading a remote workforce effectively.
• Technical working knowledge of system integration, network administration, software development, data analysis, or electrical engineering.
• Experience with Atlassian Jira and Confluence, Gitlab, Microsoft Office Products.

Pay

Target salary range $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.