System Administration Team Manager

SAIC is seeking an experienced System Administration Team Manager in Colorado Springs, CO to manage and enhance enterprise IT infrastructure on the NITES program, supporting the critical NORAD/NORTHCOM mission.

About the role

The ideal candidate will possess deep technical expertise across multiple IT domains, including enterprise virtualization (VDI), database administration, web services, network operations, and Service Validation and Testing (SVAT). This role requires a proven leader capable of managing, mentoring, and guiding a cross-functional team of specialized IT technicians. The individual will oversee the planning, integration, security, and operational maintenance of a highly demanding, geographically dispersed DoD enterprise environment, ensuring full compliance with DoD policies, Zero Trust architecture, and IT service management standards.

Responsibilities

• Direct and mentor a diverse team of technical specialists (System Administrators, VDI Engineers, DBAs, and SVAT Specialists), ensuring operational excellence and continuous professional development.
• Manage and optimize complex IT environments encompassing Windows (2016-2025) and RHEL Linux servers, Active Directory, and VMware/Nutanix virtualization technologies (including vSphere, vCenter, and Horizon VDI).
• Oversee the administration of on-premises and cloud-based databases (SQL, Oracle), IIS, ensuring data integrity, backups, and seamless cross-domain integration.
• Supervise and enforce system security protocols, including OS/Application hardening (DISA STIGs), PKI/SSL certificate management, Comply to Connect, and Zero Trust implementations.
• Guide the Service Validation and Testing lifecycle. Review test plans, ensure defect management via Ivanti/ServiceNow, oversee the Test and Integration Laboratory (TIL), and present validation documentation at Configuration Advisory Board (CAB) meetings.
• Ensure the accurate documentation of system configurations, Plan of Action and Milestones (POAMs), security policies, and standard operating procedures (SOPs).

Requirements

• Active Top Secret (TS) clearance with the ability to obtain and maintain SCI.
• Bachelor’s degree in Computer Science, Information Technology, System Engineering, or a related field plus a minimum of 9 years of relevant IT experience (or Associate degree + 11 years, or High School diploma + 15-17 years).
• Proven experience in technical leadership or senior administration role within a DoD environment.
• Active DoD 8140 / 8570 IAT Level II or III certification (e.g., Security+ CE, SSCP, CISSP, or CASP+).
• Relevant Computing Environment Certification (e.g., Microsoft Certified Azure/Windows Fundamentals, VMware VCP, Nutanix NCP, or Linux equivalent).

Skills

• Domain Expertise: Comprehensive understanding of enterprise virtualization, multi-environment databases, collaboration tools (SharePoint/O365), and core networking principles (TCP/IP, OSI).
• DoD Frameworks: Deep knowledge of Information Assurance Vulnerability Management (IAVM), DISA STIGs, Risk Management Framework (RMF), and high-assurance platform integration.
• Testing & ITSM: Strong grasp of QA processes, system acceptance testing, defect management, and ITIL-based service delivery.
• Leadership & Collaboration: Demonstrated ability to independently troubleshoot complex problems, make strategic technical decisions, and lead geographically dispersed technical teams.

Pay

Target salary range $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Schedule

• Full-Time
• Day Shift
• Travel: Yes - 10% of the time