Systems Manager

About the role

The organization operates a Specialized Intelligence platform used by over 94% of the Fortune 500 and 7 million users across 600,000 businesses. Since its founding in 2019, it has grown rapidly, focusing on capturing and organizing the unique ways teams work and make decisions to enhance productivity and integrate AI assistance. Based in San Francisco, the company has received recognition as a top startup and is valued over $1 billion. The GTM Systems Manager role is responsible for managing and developing critical sales and customer relationship systems including Salesforce, HubSpot, LeanData, and integrations with billing and ERP systems. This position ensures the stability and enhancement of these systems to support revenue operations and billing processes. The role is essential for maintaining smooth operations and scaling system capabilities in alignment with business growth.

Responsibilities

• Build and maintain Salesforce flows, validation rules, page layouts, and permission sets within existing frameworks
• Manage production support by addressing outages, automation failures, and access issues within SLA
• Maintain accuracy of LeanData routing as business requirements evolve
• Oversee day-to-day operation of enrichment tools and CRM data hygiene
• Administer HubSpot campaign setup and lead routing configurations
• Collaborate on CPQ configuration alongside Deal Desk leadership
• Complete defined tasks related to Salesforce-Django-ERP order-to-cash integration with Engineering

Requirements

• 5 to 7 years of experience in Salesforce administration, RevOps, or GTM systems
• Proficiency in Salesforce admin fundamentals including flows, validation rules, permission sets, and change management
• Ability to work effectively within an existing architecture without immediate redesign
• Comfortable with day-to-day administration, ticket triage, and production support
• Strong testing discipline to prevent issues from reaching production
• Regular use of AI-native tools as part of daily workflow
• Interest in progressing from execution-focused work to ownership of system architecture

Pay

Salary varies by location. Equity offered to all full-time employees. Final offers depend on experience and scope.

Benefits

• Health, dental, and vision insurance for employees and dependents
• Flexible paid time off and company holidays
• 401(k) retirement plan
• Paid parental leave
• Daily catered lunch available at San Francisco office
• Commuter benefits
• Home office stipend