IT Business Analyst Expert

Responsibilities

• Collaborate with delivery team members to deliver quality outcomes to business partners
• Complete discovery to determine business needs and requirements
• Conduct business analysis to recommend technical solutions
• Clearly document business user requirements and functional needs
• Consult with management on system principles and best practices
• Document existing business processes and proposed modified business processes
• Document appropriate business rules, policies, and standards
• Communicate effectively with both business partners and technical team about the business requirements and development of solutions
• Provide technical instruction/assistance on how to use automated applications
• Investigate reported system malfunctions and document findings
• Provide training to end users
• Act as applications developers' primary point of contact to answer (or follow-up on) workflow and design related questions and issues
• Analyze business system operation/function solutions for feasibility
• Document business system operation/functions and proposed changes/modifications
• Participate in system analysis and design
• Build data test files
• Perform system testing
• Support business UAT efforts
• Set and implement industry best practices with other BAs on the team
• Cook with leadership on performance evaluations
• Coach and mentor other BAs

Qualifications

• System design and analysis
• Needs assessment techniques
• Quality service standards
• Specification development and writing
• Process modeling and diagraming techniques
• Requirements elicitation
• Facilitation to solve problems
• Conveying users' perspective to technical people in technical language and technical perspective to users in non-technical language
• Using logic and analysis to identify the strengths and weaknesses of different approaches
• Conducting tests to determine whether equipment, software, or procedures are operating as expected
• Reorganizing information to get a better approach to problems or tasks
• Ability to communicate information to others, orally and in writing