IT Business Analyst
About the role
xCures is redefining how healthcare organizations in the US access, trust, and act on patient data. Our mission is to ensure that critical patient information is available when, where, and how it’s needed most — helping care providers and partners make faster, better-informed decisions that improve health outcomes. Our AI-powered software platform aggregates, structures, normalizes, and distills patient health data from care encounters nationwide. Our driving purpose is to equip our partners with the critical pieces of validated, traceable information that they need to render care and services in a form that inspires confidence and provides real clinical utility. At xCures, we hold ourselves to the highest standards of quality and trust. Like the tools we build, our work is driven by precision, performance, and purpose. xCures is excited to champion responsible interoperability and the transformative potential of AI in healthcare, when done with the right values front of mind.
Responsibilities
- Partner with stakeholders across all business functions to understand workflows, pain points, and strategic objectives.
- Lead requirements gathering sessions, stakeholder interviews, and cross-functional workshops.
- Translate business and clinical needs into detailed functional requirements, user stories, system documentation, and process maps.
- Support optimization of enterprise systems including but not limited to: HRIS, CRM, marketing automation platforms, analytics tools, and healthcare data platforms.
- Collaborate with IT, Security, Engineering and Product teams to design and implement scalable, secure, and integrated system solutions.
- Build system enhancements and implementations that align with HITRUST control requirements, HIPAA standards, and internal governance policies.
- Evaluate AI-powered tools for operational fit, scalability, security, privacy, and regulatory compliance.
- Partner with Security and Compliance teams to conduct vendor risk assessments consistent with HITRUST, HIPAA, and internal third-party risk management processes.
- Develop executive-ready reporting, dashboards, and status updates to communicate project impact and vendor risk posture.
Qualifications
- Bachelor's degree in a relevant field, or equivalent professional experience.
- 3+ years of experience as a Business Analyst, IT Analyst, Systems Analyst, or similar role; exceptional candidates with fewer years of experience, but demonstrated depth in evaluating, implementing, or operationalizing AI and automation solutions in a business environment will be considered.
- Experience working in a regulated industry such as financial services or healthcare.
- Experience operating within a regulated compliance environment (e.g., HITRUST, HIPAA, SOC 2, ISO 27001, SOX, FINRA, or similar frameworks).
- Experience gathering and documenting functional and technical requirements across enterprise systems.
- Experience supporting system implementations, vendor evaluations, or third-party integrations.
- Strong understanding of healthcare data privacy and security principles.
- Strong analytical and problem-solving skills.
- Experience working in Agile, Scrum, or hybrid project environments.
- Strong written and verbal communication skills.
Preferred Experience
- Experience in healthcare technology, digital health, or regulated SaaS environments.
- Experience working in or supporting a HITRUST-certified environment.
- Experience integrating AI or automation tools into business workflows.
- Experience evaluating AI vendors, including data governance and compliance considerations.
- Experience supporting HRIS, CRM, marketing automation, or revenue operations systems.
- Experience with system integrations, APIs, and data mapping.
- Familiarity with SQL, reporting tools, or analytics platforms.
- Certifications such as CBAP, PMI-PBA, Security+, CISA, or related credentials.
Location
xCures operates in a distributed, remote-first environment. Candidates may be located anywhere in the United States. Occasional travel to company offsites or key meetings may be required.
Benefits
- Base Salary range: $70,000 to $100,000/annually
- Medical, Dental, Vision insurance
- 401k
- Equity options