IT Business Analyst

About the role

The IT Business Analyst acts as a bridge between IT and business stakeholders by understanding business problems and change needs, assessing the business impact of problems/changes and translating them into an IT demand. This position is responsible for supporting purchasing-related functions at the corporate and plant levels. The position will support ERP applications, integrations, and process improvements through project management and coordinated efforts with stakeholders.

Responsibilities

• Configures, implements, maintains and upgrades Enterprise Resource Planning (ERP) application modules within functional area of responsibility
• Provides ongoing system support both internal (xBerry) & external (Vendor) for supported applications and ERP modules
• Collaborates with IT and business to identify process gaps and how to effect resolve them using system alternatives or enhancements
• Analyzes user requirements to determine ERP and related systems configuration and customization within functional area of responsibility
• Designs, tests, and deploys system enhancements to support business process improvement
• Prepares communication and makes presentations on system enhancements and presents to user base
• Leads projects effectively using project management software
• Manages cross functional projects improving processes in multiple functional areas improving end user productivity
• Acts as a liaison between the IT development group and business units for the development and implementation of new systems and enhancement of existing systems within functional area of responsibility
• Develops and maintains documentation of IT systems and applications within functional area of responsibility and coordinates incorporation of documentation within applications (e.g., online help)

Qualifications and Requirements

• Bachelor’s degree, in computer science, management information systems or a related field or equivalent experience
• 0-3 years of work experience in business process and/or IT
• Experience in a global environment desirable
• Knowledge in data structures and relationships
• Proficient in Microsoft O365 PC applications
• ERP Experience, specifically JDE World
• Ability to work individually across functional teams
• Strong organizational skills with proven ability to complete multiple tasks simultaneously
• Excellent problem solving, written, and oral communication skills
• Strong commitment to continuous improvement
• Strong knowledge of ERP systems and SQL
• Ability to work with vendor EDI/Punchout
• Previous usage of Power BI or Tableau