IT Business Analyst

Responsibilities

• Lead &/or participate in business process analysis sessions with internal clients to determine requirements.
• Elicit and translate business functional, and technical requirements into work items used by application development teams.
• Lead requirements refinement sessions to ensure a full understanding of deliverables for the team and stakeholders involved in the application development lifecycle.
• Collaborate with quality assurance to ensure testing outcomes align with acceptance criteria and business intent.
• Continuously review requirements to ensure that new or modified software conforms to enterprise standards and suggest modifications to conform to said standards as needed.
• Interact with Customers performing triage of break fix items to identify appropriate development resource(s) after observing or duplicating errors in test environments and providing this information to the team.
• Collaborate with project management on scope management and controls.

Requirements

• BS in Computer Science, or equivalent experience in substantially similar position.
• 5+ years of Business Analyst experience within a software development organization.

Qualifications

• Strong analytical skills are a must.
• Must be able to create business process workflows.
• Nice to have - working knowledge of SQL queries and data analysis.
• Ability to liaise with Development, business owners and internal customers.
• Best if experienced with:
• Insurance Industry experience.
• Insurance industry IT support and security.
• Laws, policies, procedures, or governance relevant to cybersecurity.

Skills

• Strong analytical skills.
• Business process analysis.
• Requirement elicitation and translation.
• Collaboration with quality assurance.
• Continuous requirement review.
• Customer interaction for triage.
• Project management collaboration.

Benefits

• Comprehensive benefits package including company-paid medical, STD, LTD and life insurance.
• Voluntary dental, vision, life/AD&D insurance.
• 401(k) with company matching.
• Moderate paid time off.
• Many other comprehensive benefits.

Pay

Salary is commensurate with experience.

Schedule

Full-time schedule is offered.