IT Business Analyst

Roles & Responsibilities

• Work with a PM, team, and business to gather all the requirements for project.
• Get to know what the project is and shadow different biz groups to understand their needs.
• Specialize as the subject matter expert for multiple complex systems or applications.
• Proactively anticipate and analyze client needs, collaborating with internal teams to develop and implement initiatives.
• Balances needs of various clients, internal teams, and system and resource constraints, making decisions to optimize system use.
• Leads internal teams or collaborates with other internal teams to develop, prioritize, and implement initiatives.
• Manages communications to multiple stakeholders, adapting to individual needs.
• Presents status reports and recommendations to sponsors.
• Communicates with IT and business.
• Proactively recommends and implements system-based solutions in response to business issues.
• Develops overall product strategy to meet business needs leveraging available resources.
• Develops and implements detailed project plans, including cross-functional project plans.
• Defines work requirements, value criteria, and cost/benefit ratios.
• Adapts plans to meet emerging business needs.
• Prioritizes initiatives balancing new functionality with maintenance and reliability.
• Negotiates with business on timing of implementation.
• Prioritizes releases and determines when functionality is ready for release.
• Manages issues log and product backlog.
• Collaborates with others to define acceptance criteria and ensures deliverables are met.

Competencies

• Advanced knowledge of system(s) assigned.
• Advanced knowledge of business processes for area(s) assigned.
• Advanced skills in decision making.
• Advanced skills in building relationships.
• Advanced skills in reporting and analytics.
• Advanced skills in project management.
• Advanced skills in adapting to change.
• Intermediate business analysis discovery techniques, requirements definition and documentation.
• Intermediate project management and change management skills.
• Intermediate knowledge of crew management and/or outage response for a utility.