Invoicing & Operations Specialist

Summary/Objective

Abode Energy Management partners with contractors, utilities, and program stakeholders to deliver energy efficiency and electrification programs that help homeowners reduce energy use and lower carbon emissions. The Invoicing & Operations Specialist plays a key role in managing large volumes of billing, payment, and program data.

Responsibilities

• Serve as a primary point of contact for contractor and vendor billing questions.
• Research and resolve invoice, payment, and reconciliation discrepancies.
• Support monthly pass-through payment reconciliations and variance analysis.
• Maintain and suggest improvements to standard operating procedures and process documentation.
• Identify opportunities for automation and operational efficiency.
• Collaborate across Finance, Operations, and Program teams to ensure billing accuracy.

Qualifications

• A bachelor’s degree or equivalent experience focused on collecting, organizing, analyzing and communicating complex information.
• Demonstrated aptitude for learning and applying software programs such as Microsoft Office 365, Salesforce, or others designed to manage large data sets.
• Experience performing qualitative and quantitative data management and analysis, with an understanding of the balance between getting the details right and meeting deadlines and other performance metrics.
• A self-starter, able to proactively manage competing demands and change schedules to complete tasks promptly and diligently.
• Adaptable, collaborative team player with a positive can-do attitude.
• Effective oral and written communication skills. Proficiency in another language such as Spanish or Portuguese would be a plus.
• Passion for and demonstrated interest in sustainability, building science, climate change or other related fields.

Compensation and Benefits

This is a full-time, exempt position with a starting salary targeted between $60K and $70K, depending on relevant skills and experience. This person will work most of the time out of their own home, with some travel as needed to work with other staff in Abode’s Concord office and/or to attend events or meetings. Abode offers its employees a competitive benefits package, including Medical, Dental, Vision, Life, and Disability Insurance, a matching 401k, and fully paid Parental Leave. Employees have a flexible working schedule and generous paid time off (including 12 paid holidays, 15 days vacation, 5 sick days, and the company typically closing down for most of the last week of the calendar year).