Invoicing Specialist

Responsibilities

• Respond to invoice inquiries and manage statement requests for customers.
• Work within customer portals and invoicing software, including Coupa and the person.
• Expedite the resolution of unpaid customer accounts to minimize receivables while maintaining customer goodwill.
• Cook up the resolution of customer disputes with internal departments and customer contacts.
• Analyze account history and collaborate with various internal teams to analyze and resolve customer issues with a focus on root causes.
• Contact customers when new orders go on hold to resolve disputes and expedite payments.
• Participate in the credit approval process as needed.
• Respond to customer requests via phone and email in a timely manner, including processing credit card payments and requesting customer master updates.
• Identify and escalate accounts that require demand letters or handling by third-party collection agencies.

Essential Skills

• 6+ months of experience in AR/Invoicing/Collections/Billing.
• Ability to handle a high volume and workload.
• Comfortable with weekly and monthly performance metrics.
• Ability to multi-task effectively.
• Strong customer service skills.
• Open to Bachelors Degree in Accounting or related field in place of experience.

Additional Skills & Qualifications

• Experience with Coupa or the person invoicing software is a plus.
• Experience in the manufacturing and/or service industry is preferred but not required.
• Experience with SAP S4HANA is beneficial but not required.

Work Environment

The person Company has recently transitioned to a new building in Eden Prairie. The work culture emphasizes work-life balance and flexibility, allowing employees to adjust their in-office days as needed. The company has a long history of success and stability, with many employees having long tenures. The Invoicing Specialist will work with a team that primarily operates in Coupa and the person software and may collaborate with the collections, credit, and cash application teams.

Job Type & Location

This is a Contract position based out of Eden Prairie, MN.

Pay And Benefits

The pay range for this position is $20.00 - $27.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About the Role

The Invoicing Specialist at the person Company is responsible for responding to invoice inquiries and managing statement requests for customers. This role involves working within customer portals and invoicing software such as Coupa and the person. The specialist may also assist with collection responsibilities, focusing on relationship management rather than traditional collections.

Qualifications

Preference is given to candidates with a Bachelors Degree in Accounting or related field in place of experience.

Skills

Experience with Coupa or the person invoicing software is a plus.

Benefits

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Benefits

Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

The typical work schedule for the Invoicing Specialist is from Tuesday to Thursday, with the option to work fully in the office if preferred.

About the Company

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.