Billing Specialist

About the role

Thompson Coburn, a large full-service law firm with offices in eight (8) cities across the U.S., is in search of a non-exempt Billing Specialist to join its St. Louis or Chicago office. With over 450 attorneys and experience in 50 areas of law, Thompson Coburn is regularly recognized for providing clients with outstanding value and service. Driven by our core values of integrity, innovation and diversity, we collaborate and work in a welcoming, fast-paced, and inclusive environment. Reporting to the Billing Operations Manager, the Billing Specialist provides billing services to attorneys and staff, including processing invoices, handling appeals, and monitoring electronic submissions to ensure timely payment. This role requires proficiency in billing and e-billing systems and the ability to manage billing processes in accordance with Firm policies and client requirements. After an initial period of training, this position is eligible for a hybrid-remote work schedule.

Responsibilities

• Processes client bills using Aderant Expert, PreBill Manager, BillBlast, or similar software.
• Ensures accuracy and compliance with billing guidelines, deadlines, and quality standards.
• Communicates regularly with attorneys, assistants, clients, vendors, and management regarding billing and e-billing matters.
• Submits invoices through e-billing systems and monitors for successful processing and payment.
• Follows up on rejected or delayed invoices and coordinates revisions or adjustments.
• Documents and updates procedures and billing workarounds.
• Prepares reports and documents for attorneys and management as needed.
• Performs billing system configurations and matter setups in coordination with client requirements.

Qualifications

• Strong understanding of billing rates, alternative fee arrangements, and bill groupings.
• Proficient in Microsoft Outlook, Word, and Excel.
• Excellent customer service and collaboration skills.
• High attention to detail, organizational skills, and ability to manage multiple projects.
• Strong verbal and written communication skills.
• Sound reasoning and critical thinking abilities.
• Ability to maintain confidentiality and professionalism in a team environment.
• Willingness to work overtime as needed.

Experience and education

• High School Diploma with at least three years of professional services billing experience.
• Prior experience in a law firm or professional services billing environment and familiarity with e-billing is preferred.

Compensation

For applicants that meet the experience requirements for the role and are physically based in Chicago, IL, the expected salary range is $70,000 - $80,000 annually upon commencement of employment. Starting salary will be determined on an individualized basis with consideration to prior experience and additional qualifications. This is in addition to a comprehensive benefit package offered by the Firm.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance & ADD policies
• Short & Long Term Disability Insurance
• Paid Parental Leave
• 401(k) Profit Sharing plans
• Parking/Transportation Stipend
• Section 125 Plan (Pre-tax premiums and medical reimbursement)
• Paid Holidays
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Employee Wellness Program
• Tuition Reimbursement
• College Savings Plan Deductions (529 Plans)
• Long Term Care