Invoicing Specialist

About the role

As an Invoicing Specialist, you will be responsible for customer invoicing for primarily large national, industrial, strategic and key accounts. In conjunction with credit offices, you’ll assist in collection of accounts. You will also work directly with customers on disputed balances and any other accounting charge code issues. Most importantly, you’ll be the liaison between customers, credit offices, branches and customers to resolve billing issues.

Responsibilities

• Reconcile internal and external systems to ensure all outstanding invoices have been submitted to the customer
• Responsible for invoicing/e-invoicing of customers and processing of invoices through various accounting systems and external websites
• Act as main focal point for all new customer requested specialized invoicing and developing of processes and procedures
• Aid in collection of difficult, larger national, strategic, industrial or other key accounts
• Create detailed tracking system to track purchase order values, invoiced amounts and remaining available values
• Research and understand customer policies and procedures with respect to billing processes
• Create cash application files for internal Cash Group based on customer received remittance notifications. Accesses company bank website to generate remittance details
• Meet established goals and objectives as determined by department management
• Other duties assigned as needed

Requirements

• High School Diploma or equivalent experience
• Minimum 3 years of customer Invoicing, accounts receivable and collection experience
• Basic math and computer knowledge, intermediate excel skills (advanced preferred)
• Ability to complete more complex account reconciliations
• Strong verbal and written communication skills
• Detail oriented, work accurately and consistently with a sense of urgency
• Demonstrates effective negotiation techniques (discounts appropriately and firm when needed)
• Strives to exceed expectations of external/internal customers and establishes effective, long term relationships
• SAP experience preferred

Benefits

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Pay

The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

Schedule

N/A