Internet Sales Manager - Mercedes Benz Palm Springs
About the role
indiGO Auto Group's Mercedes-Benz Palm Springs dealership is seeking a full-time Internet Sales Manager to join their team in their state-of-the-art facility.
Responsibilities
- Oversee all inbound internet, digital retailing, phone, and third-party leads.
- Ensure timely and professional responses to all customer inquiries in accordance with dealership expectations.
- Monitor daily lead activity, appointment set rates, show rates, and sold conversions.
- Work closely with the Sales Managers to maximize sales opportunities and customer retention.
- Maintain accountability for lead management processes within CRM systems including Tekion or other dealership platforms.
- Ensure all customer communications and follow-up activities are accurately documented.
- Review aging leads and implement action plans to improve engagement and conversion performance.
- Assist in structuring deals, presenting pricing, and supporting negotiations when necessary.
Requirements
- Previous automotive sales and/or internet sales management experience preferred.
- Strong understanding of CRM systems, lead management, and digital sales processes.
- High degree of professionalism.
- Strong interpersonal (verbal and written) communication skills, team player.
- Organizational, multi-tasking, and prioritizing skills.
- Professional appearance and demeanor.
- Willing to submit to a drug test and criminal background check.
- Valid driver’s license and insurable driving record required.
Qualifications
The ideal candidate will have a strong passion for automotive sales and a proven track record of success in similar roles. They should also possess excellent communication skills, both verbal and written, and be able to work effectively in a fast-paced, dynamic environment.
Skills
- CRM systems proficiency.
- Lead management expertise.
- Digital sales process knowledge.
Benefits
Opportunity to work in a cohesive and supportive team environment
Brand new, state-of-the-art facilities and equipment
Opportunity for advancement in a growing company
Comprehensive insurance plans
401(k) plus match
Paid vacation days, sick days, and holidays
Pay
$75,000 - $300,000 per year
Schedule
Hourly pay and commissions/bonuses, which will vary based on productivity.