Jobs · Sales · Maryland

Corporate Automotive Internet Sales Representative

DARCARS Automotive Group · Rockville, MD · 2 wk ago
On-siteSalesFull-time

Potential Earning

Based on experience from 42K to 70K

Job Requirements

  • Must be able to commute to different dealership locations
  • You are computer savvy with a full working knowledge of Microsoft Office Suite
  • You are a quick-study, able to absorb substantive product and service information
  • You have exceptional listening, verbal, and written communication skills
  • You are able to work weekends and holidays
  • You have demonstrated a commitment to process improvement, innovation, and excellence
  • You are persistent and eager to learn new things and share new ideas in a collaborative, team environment

Responsibilities

  • Pull inquiries from our Customer Relationship Management system (CRM)
  • Respond to inquiries via phone, text, chat, or email based on potential customer's expressed preference
  • Serve as the first-level expert on our products and services, the purchase process, and the DARCARS brand
  • Convert inquiries to dealership visits; set appointments for test drive and further selection/purchase support
  • Adequately adhere to customer communication scripts
  • Ensure 100% of contact activity, by recording customer information in the CRM in real time
  • Develop/maintain relationships with related store personnel
  • Meet, or exceed, individual performance objectives e.g. response time, conversions etc.

Qualifications

  • You have a valid driver's license and reliable transportation

Benefits

  • Insurance: medical, vision, dental
  • Short-term and long-term disability plans
  • Life Insurance
  • Employee discounts on vehicle purchases, parts and service repairs
  • Opportunities to join our community service initiatives

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