Corporate Automotive Internet Sales Representative
DARCARS Automotive Group · Rockville, MD · 2 wk ago
On-siteSalesFull-time
Potential Earning
Based on experience from 42K to 70K
Job Requirements
- Must be able to commute to different dealership locations
- You are computer savvy with a full working knowledge of Microsoft Office Suite
- You are a quick-study, able to absorb substantive product and service information
- You have exceptional listening, verbal, and written communication skills
- You are able to work weekends and holidays
- You have demonstrated a commitment to process improvement, innovation, and excellence
- You are persistent and eager to learn new things and share new ideas in a collaborative, team environment
Responsibilities
- Pull inquiries from our Customer Relationship Management system (CRM)
- Respond to inquiries via phone, text, chat, or email based on potential customer's expressed preference
- Serve as the first-level expert on our products and services, the purchase process, and the DARCARS brand
- Convert inquiries to dealership visits; set appointments for test drive and further selection/purchase support
- Adequately adhere to customer communication scripts
- Ensure 100% of contact activity, by recording customer information in the CRM in real time
- Develop/maintain relationships with related store personnel
- Meet, or exceed, individual performance objectives e.g. response time, conversions etc.
Qualifications
- You have a valid driver's license and reliable transportation
Benefits
- Insurance: medical, vision, dental
- Short-term and long-term disability plans
- Life Insurance
- Employee discounts on vehicle purchases, parts and service repairs
- Opportunities to join our community service initiatives