Internet Sales

About the role

As Rooms To Go continues to grow its brand, we are expanding our online sales and services team. We need motivated and enthusiastic team members to assist website customers over the phone with sales and service-related questions and opportunities.

Responsibilities

• Taking Inbound calls while enthusiastically assisting customers.
• Helping customers with sales, billing, and service questions.
• Providing support to customers navigating our website and helping finalize sales.
• Scheduling delivery dates.
• Answering general product questions.

Requirements

• A high school diploma or GED.
• Retail sales experience preferred, but not required (will train the right candidate).
• Ability and willingness to work a flexible retail schedule is required, which includes days, evenings, weekends, and holidays on a rotating basis.
• Driven and motivated by success.
• Courteous and patient with strong customer service orientation.
• Team player and true professional.
• Great listener with a positive attitude and an outgoing personality.
• Strong verbal and written communication skills.
• Strong computer navigation skills, general computer knowledge, and MS Office understanding.
• Dependable and strong attention to detail.

Qualifications

Founded in 1991, Rooms To Go set out to change the way people shop for furniture. More than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience.

Rooms To Go operates more than 250 stores across ten states, supported by eight state-of-the-art distribution centers and a growing e-commerce business. With the nation's largest furniture inventory and industry-leading delivery speed, financing options, and product availability, we continue to set the pace for innovation and value.

Skills

• Highly organized and detail-oriented.
• Excellent communication skills, both verbal and written.
• Strong computer navigation skills, including familiarity with MS Office.
• Ability to work independently and as part of a team.
• Flexible scheduling ability.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Company-paid life and disability insurance.
• Paid time off.
• Employee Assistance Program.
• Wellness programs.

Pay

The salary range for this position is $40,000 to $45,000 or more per year, from a combination of hourly rate and sales commissions. Medical benefits are available starting at $10 per week.

Schedule

Work from home may be available after 90 days of service for those who qualify. The role offers paid onsite training.