Internet Sales Position

About the role

Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.

Responsibilities

• Meets dealership sales goals.
• Greets customer and determines make, type, and quality of vehicle desired.
• Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
• Suggests optional equipment for customer to purchase.
• Computes and quotes sales price, including tax, trade-in allowance, and discount.
• Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
• Arranges for delivery and registration of vehicle.
• Researches availability of models and optional equipment.
• Engages in business development.
• Addresses customer concerns.
• Maintains Customer Satisfaction Index (CSI) at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.

Qualifications

• Desired Education: GED, High School Diploma, Associate Degree, Bachelor Degree, Master Degree, Doctorate Degree in Field of Study/Work Experience: Accounting, Automotive Business, Human Resources, Information Technology.
• Desired Work Experience: Up to 3 years, 3-5 years, 5+ years prior sales and/or customer service experience.
• Certificates and Licenses: Valid Driver’s License, Automobile Salesperson License.
• Computer Skills: Intermediate knowledge of Microsoft Office products, Intermediate ability to learn web applications for customer management.
• Communication Skills: Ability to understand and follow instructions, communicate effectively with customers and company personnel.
• Physical Demands: Regular and predictable attendance, scheduled shifts may include evening hours, weekends, and holidays. Frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. Heavy standing work.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions, apply basic mathematical skills.
• Core Values: Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer, Passion for Winning, Accountability at All Levels, Commitment to Continuous Improvement.

Benefits

Includes Base Hourly Compensation of $16.90. May also pay commission compensation based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. May also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

Pay

Wages include Base Hourly Compensation of $16.90. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.