**INTERNAL CANDIDTES ONLY** Program Manager #10110477-21800, Full-Time, Perm in Albuquerque, NM

About the role

Under the direction of the Senior Statewide Program Manager, the Program Manager plans, coordinates, and delivers standardized statewide training and provides on-site support for court staff. Training and travel are primary responsibilities of this position, with 50% or more of the position’s time expected to involve travel throughout New Mexico. Occasional out-of-state travel may also be required.

Responsibilities

• Communicate program designs and goals to courts, staff, participants/clients, and stakeholders in the community.
• Integrate information systems between groups and users including judges, court administration, and other stakeholders.
• Manage a single large program with a strategic focus on ensuring alignment with the judiciary’s or judicial entity’s goals and objectives.
• Maintain inter-agency cooperation and communication; support and develop working relationships with associated parties, stakeholders, and community coalitions.
• Schedule, plan, organize, and facilitate team and individual meetings, team training, and program activities.
• Develop and prepare budgets, budget expenditures, and grant-funded project programs.
• Complete required grant funds evaluation reporting and requests from city, county, local, state, federal agencies, non-profits and private businesses.
• Draft requests for proposals, invitations to bid, and issue and evaluate resulting proposals in compliance with state procurement code.
• Ensure record keeping is accurate and up to date while maintaining HIPAA compliance and following appropriate file destruction requirements.
• Monitor and evaluate contracts and contractors’ performance with respect to compliance and professional scope of work.
• Participate in core team meetings, and develop and review applicable policies and procedures.
• Analyze the legacy and current jury management system to improve the division.
• Audit and approve invoices ensuring all applicable procedures are followed.
• Supervise, monitor, direct, and evaluate advisors, volunteers, mediators, board members and professional representatives of the court program.
• Speak to legislators and attend or lead legislative hearings and processes (interim and session).
• Supervise, oversee, train, and discipline subordinate employees in judicial procedures, office functions, and case management.
• Lead interview panels for vacant positions and make recruitment recommendations for new and qualified candidates.
• Supervise subordinate judicial branch program staff.
• For specialty courts: collaborate with the Administrative Office of the Courts to ensure compliance with the New Mexico Treatment Court Standards and maintain satisfactory status with the program certification process, which may include monitoring and managing the program database, and generating requested documents related to quarterly performance measure reports.
• Lead staff to follow best practices by maintaining the protocol for requesting juror summonses and processing summonses for juror eligibility, mailing juror summonses to individual jurors, downloading juror data and updating individual juror information in the Jury Management System, preparing Voir Dire peremptory sheets, tracking jury panel members and the need for jurors, and maintaining jury panel records; and prepare statistical data for the year-end reports.
• Assist other courts with current training materials and analysis of systems.
• Develop policy and procedures for the court or division.
• Develop and provide training.
• Prepare, compile, and analyze complex statistical reports in relation to established goals and objectives.
• Provide jury panels for court cases requiring a jury trial and develop, maintain, and revise standard operating procedures for the Division.
• Advise the court's judges and management team on performance measures and case management best practices, and assist in equitably assigning caseload to the court's judges.
• Prepare and present juror orientation on a weekly basis when jurors report to the Court.
• Serve as the liaison between the AOC and the public, other governmental agencies, and the court.

Qualifications

• Education: Bachelor’s degree from an accredited college or university in Criminal Justice, Public or Business Administration, Social Sciences or a related field.
• Education Substitution: Four (4) years of program management experience may substitute for education on a year-for-year basis.
• Experience: Three (3) years of program management or overseeing the budget or finances for projects; grant writing or contract management related to projects; or other experience directly related to the management of projects.
• Experience Substitution: Additional relevant education may substitute for experience at a rate of thirty (30) semester credit hours equals one year of experience.

Competencies

The successful applicant should demonstrate knowledge of:

• Program planning, implementation, management and evaluation
• Employee supervision and meeting facilitation
• Budget management and grant procedures and writing
• Program reporting and state procurement rules
• Governmental and civic legislative processes
• Court’s organization and the New Mexico Civil Court System
• Criminal and juvenile justice and specialty courts
• Criminal statutes, rules, procedures, and court procedures
• New Mexico Criminal Justice Information System
• Basic contract law and HIPAA requirements
• Drug test procedures and surveillance systems
• Media relations, crisis and critical incident management
• Computerized data collection, compilation and entry techniques

Work environment and physical demands

Work is performed in an office or court setting. A valid driver’s license and travel may be required. The assigned work schedule may include nights, weekends, holidays, and overtime. The employee must regularly interact positively with co-workers, clients, the public, judges, and justices.