Court Programs and Operations Manager #00054616-24400, Full-Time, Perm in Albuquerque, NM

Job ID #00054616-24400 | Full-Time, Permanent | Albuquerque, NM | Opening Date: 08-17-2026 – Close Date: 08-28-2026

About the Role

The Bernalillo County Metropolitan Court is seeking a Court Programs and Operations Manager for the Probation Specialty Courts Division. This position manages and supervises Specialty Court programs, including the Homeless Court Program, Clinical Services Department, Mental Health Court and Services, Competency Court, Healing to Wellness Court program, and two Domestic Violence programs.

Responsibilities

• Oversee and understand essential functions of Specialty Courts, including budgetary requirements and grant management.
• Coordinate and assist with all programs within the Court, ensuring timely service delivery and meeting project deadlines.
• Identify program-defined valued outcomes for participants and the community.
• Build and motivate a strong support team; maintain inter-agency cooperation, communication, and support.
• Create and maintain problem-solving teams; prepare training and educational program materials.
• Develop, revise, and implement policies and procedures manuals.
• Schedule, organize, and facilitate progress, policy, and issues meetings.
• Make formal presentations; serve on committees; maintain a collaborative network of participants.
• Serve as liaison to courts; assist in budget preparation and expenditure projections.
• Ensure program’s statutory and budgetary compliance; research and prepare grant applications.
• Oversee program contracts and monitor contractors’ compliance; maintain, analyze, and disseminate statistical reports.
• Assign and approve work of others; train employees and provide performance feedback.
• Attend legislative hearings and address legislators regarding program strategy and budgetary requirements.
• Manage and oversee multiple programs and contracts for assigned divisions.
• Collaborate with judges, court administration, program managers, and stakeholders to develop programs meeting statutory requirements.
• Communicate program design and goals to courts, staff, participants, and the community.
• Develop and implement an effective case management system for programs.
• Communicate program success and cost-effectiveness to secure funding.
• Develop, approve, and communicate operating policies, procedures, and goals for the division.
• Plan short- and long-term goals and objectives; schedule and facilitate team meetings.
• Represent the Court on governmental and community committees; prepare and deliver presentations.
• Provide qualitative data and fiscal projections to upper management, committees, boards, and the legislature.
• Track projected and expended project funds; analyze and project staffing and operational needs.
• Conduct program reviews to ensure compliance with scope-of-work criteria, court standards, and financial accountability.
• Ensure state procurement requirements are met when soliciting bids and issuing contracts.
• Draft and publish periodic or annual reports; provide information to legislators and other agencies.
• Serve as a court liaison to detention centers, law enforcement, bonding companies, officials, private entities, and the public.
• Serve as Terminal Agency Coordinator, ensuring compliance with security requirements; train and administer NCIC tests.
• Develop, prepare, and monitor budgets, allocations, and expenditures; administer funding requests and grants.
• Draft requests for proposals, invitations to bid, and evaluate proposals in compliance with state procurement code.
• Direct, coordinate, and oversee contracts and professional services; review monitoring reports and establish delivery schedules.
• Develop program standards and performance measures; manage diverse programs through subordinate managers.
• Oversee program managers to ensure accurate and timely submission of monthly invoices.
• Research, develop, coordinate, track, and assist with legislative initiatives; track and analyze multiple bills.
• Implement court programs and processes to ensure standardization and best practices.

Requirements

• Bachelor’s degree from an accredited college or university in Criminal Justice, Public or Business Administration, Social Work, or a related field.
• Eight (8) years of program management experience, including two (2) years of contract oversight and three (3) years of supervisory experience.
• Relevant experience may include: public or business administration, budget, finance, social services, social work, mediation, grant writing, guidance and counseling, law, probation, program management, adult education, training, or volunteer programs.
• Four (4) years of directly related experience may substitute for education on a year-for-year basis.
• Additional relevant education may substitute for experience at a rate of thirty (30) semester credit hours per year of experience (excluding supervisory experience).
• Leadworker duties may substitute for supervisory experience at a rate of one (1) year of leadworker duties equaling six (6) months of supervisory experience.
• May be required to obtain and maintain National Crime Information Center (NCIC) certification.

Skills

• Operations management and supervision
• Organization and production; human resource management and behavior
• Management theory and technology; organizational development and behavior
• Personnel relations in government; court administration
• Professional practices in public administration
• Research, development, coordination, and tracking of legislative initiatives
• Public policy analysis and evaluation; program planning and evaluation
• Administration, business, and program management
• Problem-solving and conflict resolution principles and techniques
• Processes of organizational change; correction programs
• Budget management, preparation, and tracking; grant writing and procedures
• State procurement rules and regulations; legislative processes
• Court’s organization; governmental standards for problem-solving courts
• Training techniques and methodologies; federal confidentiality guidelines
• NM Civil Court Systems and Statutes; criminal and juvenile justice
• Criminal and court procedures; regulations affecting schools/students
• Basic contract law; GAAP; HIPAA
• Drug testing procedures and result analysis; surveillance systems

Work Environment

• Work is performed in an office or court setting.
• Valid driver’s license and travel may be required.
• Assigned work schedule may include nights, weekends, holidays, and overtime.
• Regular interaction with co-workers, clients, the public, judges, and justices.

Pay

$36.541–$45.676 per hour or $76,005.28–$95,006.08 annually.

Benefits

• Medical, dental, vision, and prescription insurance
• Short- and long-term disability insurance
• Employee Assistance Program (EAP)
• State-paid life insurance; supplemental and dependent life insurance options
• Flexible spending accounts for medical, day-care, and travel expenses
• Paid vacation and sick leave up to eight (8) weeks
• Eleven (11) paid holidays
• Up to 12 weeks of paid parental leave
• Deferred Compensation 457(b) plan
• Lifetime Defined Benefits Retirement Plan
• Flexible work schedules and alternative work locations
• Free health care, prescriptions, and lab work at the Stay Well Health Center in Santa Fe, NM
• Bilingual compensation (varies by job classification or need)
• Training and career development opportunities
• Higher education opportunities, educational leave, and tuition reimbursement
• Eligibility for the Public Service Loan Forgiveness Program (PSLF)
• Overtime, holiday, or shift differential pay (varies by job classification or need)
• Physical fitness leave (varies by job classification or need)