IT Specialist Manager #00000851-24400, Full-Time, Perm in Albuquerque, NM

About the role

The Bernalillo County Metropolitan Court is recruiting for a full-time, permanent IT Specialist Manager in the IT Division in Albuquerque, NM.

Responsibilities

• Control, monitor and maintain servers and telecommunication devices including resolution of problems occurring in the systems, evaluating use of existing resources, allocation of new resources and performance optimization.
• Ensure availability of servers and the network to support the case management needs of the Court.
• Analyze for acquisition and apply software and hardware fixes to the server or network.
• Analyze system failures and execute procedures to restore system operations.
• Maintain and troubleshoot voice and video over IP systems.
• Administer accounts in multiple directories and systems including AD group policy design, configuration, and management.
• Set up, install and configure hardware and software on PC’s, servers, printers, network and peripheral devices.
• Work with external agencies and vendors.
• Configure and maintain firewalls and other security measures.
• Design and test new configurations needed for new applications, new technology or enhanced performance.
• Use network-based tools to manage PCs including, deploying applications, patches, updates, and configurations.
• May perform other duties as assigned to meet the operational needs of the Court.

Qualifications

• Education: Bachelors degree in business administration or management, project management, computer science, IT related engineering, or other related field.
• Experience: Five (5) years of general IT experience. The following specific concurrent experience must be included within the general experience requirements:
  • Three (3) years of technical experience including but not limited to technical project management, systems analysis, and application development;
  • Two (2) years supervision.

Benefits

• Medical/Dental/Vision/Rx, Short, and Long Term Disability Insurance Programs, employee assistance program (EAP)
• State paid life insurance, supplemental and dependent life insurance
• Optional flexible spending accounts for medical, day-care, and travel expenses
• Paid vacation and sick leave up to eight (8) weeks
• Eleven (11) paid holidays
• Up to 12 weeks of paid parental leave
• Deferred Compensation 457(b) plan
• Lifetime Defined Benefits Retirement Plan
• Flexible work schedules and alternative work locations
• Free health care, Rx, and lab work at the facility (Stay Well Health Center) in Santa Fe, NM
• Bilingual compensation
• Training and career development opportunities
• Higher education opportunities, educational leave, and tuition reimbursement
• May qualify for the Public Service Loan Forgiveness Program (PSLF)
• May receive overtime holiday or shift differential pay
• May receive physical fitness leave

Application

Applicants interested in applying should complete a New Mexico Judicial Branch Application for Employment (Revised 7/29/24) or a Resume Supplemental Form (Revised 7/29/24) and submit with a signature and date to the Human Resource Division prior to 5 p.m.

Contact

The Human Resources Division
401 Lomas NW
Albuquerque, New Mexico 87102
Telephone: (505) 841-9819
Fax No: (505) 222-4823
Email: metrjobs-grp@nmcourts.gov
Website: https://webapps.metrocourt.state.nm.us/HRjobsapp/job_ops