AOC Statewide Program Manager #10118489-21800, Full-Time, Perm, in Albuquerque, New Mexico

About the role

The Administrative Office of the Courts (AOC) is recruiting for a full-time, classified, Statewide Program Manager position within the Court Programs Division in Albuquerque, New Mexico. The position acts under general direction to plan, organize, direct, and manage statewide program(s) and services, primarily within the AOC Court Programs Division and the Behavioral Health Program. Finalist(s) may be subject to criminal background checks.

Responsibilities

• Develop, propose, or approve statewide program initiatives, projects, and strategic plans for long-term program planning.
• Coordinate the work of volunteers, contract personnel, and outside entities.
• Act as a statewide project leader in developing and implementing new court programs and providing technical assistance, training, and support to metropolitan, district, and appellate courts.
• Develop and oversee adherence to court program policies and procedures such as jury management, case management, drug courts, problem-solving courts, alternative dispute resolution, judicial tribal/state relationships, court improvement of children’s cases, safe exchanges/supervised visitation, interpreter certification, and language access.
• Plan, organize, and manage conferences and associated fees.
• Design, develop, and implement new information systems (software & hardware).
• Implement and coordinate educational programs and training, including preparing curriculum and materials.
• Develop, revise, and implement policies and procedures, manuals, and handbooks.
• Research and write grant applications and secure or oversee grant-funded statewide projects.
• Participate in the unified budget process, prepare budget requests by projecting statewide needs and costs for programs and conferences, and evaluate the effectiveness of conferences.
• Oversee compliance with program standards to ensure consistency and quality of reported performance measures statewide.
• Identify and acquire additional funding sources to maintain adequate resources for program operations.
• Prepare specifications, draft Requests for Proposals, Invitations to Bid, contracts, and conduct bid conferences in compliance with state procurement code.
• Complete all status and fiscal grant reporting requirements and requests from governmental agencies, non-profits, and private businesses.
• Work with judges, court staff, and coordinators in developing and implementing ADR programs and assist court personnel with recruiting mediators.
• Oversee, conduct, and assess the appropriateness of mediation or alternative dispute resolution (ADR) programs and encourage negotiations extending beyond the initial conference.
• Address contractor adherence to program policies, procedures, and initiatives and evaluate program operations and performance measures.
• Prepare complex detailed reports based upon overall data to make formal presentations with recommendations on a variety of court management studies and programs/projects.
• Identify and analyze statewide program needs and provide information to the legislature and other interested parties.
• Oversee and conduct research, development, coordination, and tracking of legislative initiatives and bills.
• Research and perform bill analysis for effect and impact on the courts, make recommendations, advocate for bills, and lead the legislative process.
• May supervise judicial branch program staff and provide professional support to judicial commission(s).
• May assist the ADR statewide program manager in managing a statewide network of court-connected ADR programs and suggest changes in legislation and Supreme Court rules related to ADR.
• Perform other duties as assigned.

Qualifications

• Education: Bachelor’s degree from an accredited college or university in Criminal Justice, Public or Business Administration, Social Sciences, or a related field.
• Education Substitution: Four (4) years of directly related or relevant experience may substitute on a year-for-year basis.
• Experience: Six (6) years of program management experience. Relevant experience may include public or business administration, budget, finance, social services, social work, social sciences, mediation, grant writing, guidance and counseling, law/probation, program/project management, adult education, training, volunteer programs, or closely related field.
• Experience Substitution: Additional relevant education at the Master’s Degree level may substitute for experience at a rate of thirty (30) semester credit hours equals one year of experience.

Knowledge, Skills, and Abilities

• Knowledge of New Mexico state courts, including court procedures and rules, court organization and administration, services, functions, and jurisdictions.
• Public policy analysis and evaluation.
• Techniques in managing multiple and diverse statewide program(s).
• Conference and program planning.
• Budget management including performance-based budgeting, project/program budget preparation, and tracking projected and expended project/program funds.
• Grant procedures and grant writing; state and federal grant compliance rules and regulations.
• State procurement rules.
• Legislative processes.
• New Mexico Criminal Justice Information System.
• Basic contract law.
• Community resources.
• Media relations.
• Research and evaluation techniques; methods of data collection.
• Supervisory techniques.

Work Environment and Physical Demands

Work is performed in an office or court setting. A valid driver’s license and travel may be required. The assigned work schedule may include nights, weekends, holidays, and overtime. The employee must regularly interact positively with co-workers, clients, the public, judges, and justices.

Benefits

• Medical, Dental, Vision, and Rx insurance programs.
• Short- and Long-Term Disability Insurance Programs and Employee Assistance Program (EAP).
• State-paid life insurance; supplemental and dependent life insurance.
• Optional flexible spending accounts for medical, day-care, and travel expenses.
• Paid vacation and sick leave up to eight (8) weeks.
• Eleven (11) paid holidays.
• Up to 12 weeks of paid parental leave.
• Deferred Compensation 457(b) plan.
• Lifetime Defined Benefits Retirement Plan.
• Flexible work schedules and alternative work locations.
• Free health care, Rx, and lab work at the Stay Well Health Center in Santa Fe, NM.
• Bilingual compensation (where applicable).
• Training and career development opportunities.
• Higher education opportunities, educational leave, and tuition reimbursement.
• May qualify for the Public Service Loan Forgiveness Program (PSLF).
• May receive overtime, holiday, or shift differential pay (where applicable).
• May receive physical fitness leave (where applicable).