Intermediate Care Facility- Direct Care Supervisor (DOH/LLCP #56653)

Pay

Salary: $30.11 - $45.16 hourly ($62,624 - $93,936 annually). This position is classified as Pay Band C8.

Schedule

Three shifts are available at Los Lunas Community Program (LLCP): 12 am‑8 am, 8 am‑4 pm, and 4 pm‑12 am. This role is assigned to the 12 am‑8 am shift and requires work on weekends and holidays.

About the Role

The House Supervisor directly oversees and manages direct‑support staff who provide services to adults with intellectual and developmental disabilities (IDD) residing at the Intermediate Care Facility (ICF). The supervisor ensures the health and safety of residents, makes staff assignments, audits documentation, provides training, observes resident behavior, participates as a member of each person’s support team, and delivers highly skilled services to individuals with dangerous or self‑harmful behavioral issues.

Responsibilities

• Assign staff schedules and duties for the graveyard shift.
• Audit and ensure accuracy of resident documentation.
• Provide ongoing training and coaching to direct‑support staff.
• Observe resident behavior and intervene as needed.
• Participate as a team member on each resident’s support team.
• Deliver specialized services to residents who exhibit dangerous or self‑harmful behaviors.
• Maintain compliance with facility policies, state regulations, and safety protocols.

Qualifications

• High School Diploma plus four (4) years of relevant experience, **or** any combination of education and experience totaling four (4) years in a related field.
• Experience supervising staff and working with individuals with developmental disabilities.
• Experience managing challenging behaviors, creating schedules, and handling documentation.
• Valid New Mexico driver’s license.
• Current Defensive Driving Certification from the State of New Mexico, or willingness to obtain one as a condition of continued employment.
• Successful completion of the Health Insurance Portability and Accountability Act (HIPAA) training.

Employment Requirements

• Position is designated safety‑sensitive; subject to pre‑employment and random drug/alcohol testing per federal and state law.
• Criminal background check required; employment conditional on results.
• Physical ability to lift/push/transfer up to 50 lb unassisted and over 100 lb with assistance.
• Potential exposure to unpredictable violent behavior from residents.
• Daily driving required to meet program needs.
• Frequent use of visual/video display terminals, computers, and phones.
• Essential functions include sitting, standing, walking, bending, and reaching.