Intake Coordinator Administrative Assistant

About the role

As our Admin Assist/Intake Coordinator you’ll be the first point of contact for clients, candidates, vendors, and team members. You will help create a warm, welcoming environment while smoothly running our day-to-day operations.

Responsibilities

• Greet clients, staff, vendors, and visitors with professionalism and warmth.
• Lead Caregiver Role/Field Representative
• Be responsible for all Introductions between clients and caregivers
• Training for all caregivers in the field
• Work emergency shifts
• Provide clerical and administrative support (mailing, scanning, faxing, copying)
• Maintain both electronic and paper filing systems
• Open, sort, and distribute incoming mail
• Perform data entry and manage office records
• Maintain office supply inventory
• Answer and direct phone calls promptly and accurately
• Clock in and out for work
• Coordinate schedules, appointments, and travel for management
• Aid in problem-solving and administrative tasks
• Occasionally travel locally for office-related errands

Requirements

• A valid driver’s license and automobile insurance
• Previous experience in home care required
• Strong proficiency in Microsoft Office (Outlook, Word, Excel)
• Exceptional organizational skills and attention to detail
• Excellent written and verbal communication skills
• Self-motivated and resourceful with a positive attitude
• Ability to bend, lift, and be on your feet when needed
• Genuine compassion and respect for the senior community

Qualifications

• High school diploma or equivalent
• Experience in a customer service or administrative role preferred

Skills

• Customer service skills
• Administrative skills
• Microsoft Office proficiency
• Organizational skills
• Communication skills

Benefits

• BCBS Health Insurance
• Life Insurance
• Pay on Demand
• 401K matching
• Retirement Planning
• Direct deposit
• Supportive, mission-driven team
• Make a real difference in the lives of others every day!

Pay

$40,000-$42,000