Inside Vehicle Sales Manager

About the role

The Inside Vehicles Sales Manager is responsible for maximizing retail sales and promoting customer satisfaction initiatives. This includes working with marketing qualified leads, self-generated leads, and other lead sources to generate first-time buyers, establish repeat buyers, increase speed to market, and enhance the retail experience.

Responsibilities

• Call and email Marketing qualified leads - web, referrals, warm leads, call-ins
• Call self-generated leads utilizing various industry resources
• Generate first time buyers by aggressively marketing the previously mentioned lead sources
• Establish repeat buyers by enhancing the customer experience
• Increase speed to market by streamlining processes and procedures
• Enhance the retail experience by proactive communication and prompt follow-up
• Maximize ancillary product revenue: warranty, financing, Select Care
• Work with field counterparts to minimize inventory holding time
• Efficient paperwork preparation: bill of sale, title, warranty forms, etc.
• Proactive communication with Asset Management and Vehicle Sales Management
• Work closely with Wholesale/Export team to identify customers/prospects that would fit in the wholesale/export arena

Requirements

• H.S. diploma/GED required
• Bachelor's degree preferred
• Post-secondary education preferred with emphasis on marketing and sales assignments
• Three (3) years or more sales related experience required
• Intermediate knowledge of CRM systems preferred

Qualifications

• Strong verbal communication and listening skills
• Strong communication and sales skills
• Able to simultaneously handle multiple priorities
• Able to multi-task and work on multiple items
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Self-starter
• Detailed oriented with excellent follow-up practices
• Effective negotiation skills
• General knowledge and prior usage of CRM systems intermediate preferred

Skills

• Strong verbal communication and listening skills
• Strong communication and sales skills
• Able to simultaneously handle multiple priorities
• Able to multi-task and work on multiple items
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Self-starter
• Detailed oriented with excellent follow-up practices
• Effective negotiation skills

Benefits

• Comprehensive health and welfare benefits
• Paid time off for vacation, illness, bereavement, family and parental leave
• Tax-advantaged 401(k) retirement savings plan