Inside Technical Sales

Responsibilities

• Engage with existing and potential customers via phone, email, and online platforms to understand their needs and provide technical solutions.
• Build and maintain strong relationships with customers and prospective customers.
• Respond promptly to customer inquiries and provide accurate information about products, pricing, availability, and delivery times.
• Develop a deep understanding of our products, including their features, possible applications, technical specifications, and benefits to our customers and/or prospects.
• Provide technical assistance and guidance to customers, including product selection, troubleshooting and customization options.
• Prepare and present quotes, proposals, and sales contracts to customers, ensuring alignment with their requirements and expectations.
• Conduct remote visits and present igus products virtually as needed.
• Be able to ask qualifying questions to determine potential opportunities.

Requirements

• Successful candidates will have a college degree or previous experience.
• Computer literacy skills with Salesforce or similar CRM experience a plus.
• Effective communication, organizational and time management skills.
• Able and willing to follow instructions and directions.
• Able to work independently and as part of a team.
• Articulate and fluent in the English language.
• Excellent verbal and written communication skills with a strong understanding of the rules of composition and grammar.
• Being at work during regularly scheduled work hours and being on time for each shift are essential functions of the job.

Benefits

• Competitive base salary with ongoing growth opportunities
• Complete benefits package:
• Co. paid HSA Medical plan
• Co. paid Dental
• Co. paid Life
• Supplemental Life Insurance
• Vision Insurance
• Short and Long Term Disability Insurance
• Retirement with Company contributions
• 20 Paid Time Off days per year, plus 9 holidays
• Subsidized lunch on-site