Inside Technical Sales

About the Role

DXP | Alaska Pump & Supply is seeking an Inside Technical Sales Representative to join a hands-on, solutions-driven team supporting Alaska's industrial customers. This role involves daily customer interaction, sales support, and order processing in a stable, team-oriented workplace with a legacy dating back to 1908.

What You'll Do

• Serve as the first point of contact for customers by phone, email, and walk-ins
• Process orders accurately and promptly
• Prepare quotations and provide pricing, product availability, and shipping timelines
• Support outside sales by sourcing products and preparing quotes
• Manage key accounts, including Oil & Gas customers
• Assist customers with product selection and application solutions
• Build strong customer relationships through responsive service and technical support
• Deliver consistent, high-quality service that keeps customers coming back

What Makes Our Anchorage Team Different

This isn't just a desk job—you'll be part of a working, hands-on operation where real work gets done every day. The team operates with an on-site repair facility supporting customer equipment and advanced electrical testing capabilities. Safety is a daily priority: team members look out for one another, take pride in doing things the safe, right way, and the company invests in its people and their well-being.

What You Bring

• Prior inside sales and/or customer service experience
• Excellent verbal and written communication skills
• Self-motivated with the ability to work independently
• Strong organizational, data entry, multitasking, and customer service skills
• Efficient in Windows-based programs including Excel, Word, and Teams
• Willingness to learn and take direction when needed

Preferred Qualifications

• 2–3 years of experience and/or knowledge in one or more of the following areas: Pumps, Motors, Rotating equipment, Industrial products
• Experience with Salesforce, Zoom, Microsoft Office, SAP Ariba, and/or Epicor Prophet 21 (P21)
• Experience performing a majority of the functions described in this role

Pay

$25–$30 per hour, depending on experience.

Benefits

• Medical, Dental, Vision
• 401(k)
• PTO
• More comprehensive benefits available

Schedule

Full-Time, Monday–Friday, 8:00 AM – 5:00 PM.

Work Environment & Physical Requirements

• Office-based, customer-facing position within an active shop environment
• Ability to lift and move up to 50 lbs (with equipment as needed)
• Overtime may be required during peak seasons

Requirements

• High school diploma or GED required
• Must be able to work in-person in Anchorage, AK