Inside Sales - Woburn, MA

About the role

NorthEast Electrical is seeking a Full-time, Inside Sales Representative to join their team in Woburn, MA. Hours are Monday-Friday 8AM to 5PM.

Responsibilities

- Grow sales and gross margin. - Take orders over the phone, in person, and via Digital Tools. - Enter stock, special, direct, and back orders as required. - Provide customers with information and demonstrations of the online ordering solution. - Participate in ongoing training for Digital Tools. - Utilize internal and external resources to assist in closing sales and providing service. - Promote digital tools to enhance the customers' buying experience. - Perform outreach calls to new and existing customers to drive business and increase market share. - Back up and provide assistance to the counter. - Perform other duties as required or directed by the Manager.

Requirements

- High School Diploma required. - 2 Year College or Vocational School preferred with emphasis on electrical and construction industry or equivalent knowledge through job-related experience and training. - Excellent customer service skills. - Strong computer skills, particularly with Excel and website navigation.

Qualifications

- No specific qualifications mentioned beyond those listed above.

Skills

- Excellent communication and interpersonal skills. - Proficiency in using digital tools and platforms. - Ability to work independently and as part of a team.

Benefits

- Healthcare plans - Dental & vision - Paid time off - Paid parental leave - Union Pension - Professional and personal development programs - Associate Discounts - Opportunity to become a shareholder - Employer-paid short- and long-term disability - Employer-paid life insurance for spouse and dependents - Robust wellness program - Gym reimbursement - Employee Assistance Program (EAP)

Pay

$27 to $30 per hour plus commission

Schedule

Monday-Friday 8AM to 5PM