Inside Sales

About the role

Granite City Electric Supply is the area's premier electrical distributor serving electrical contractors as well as residential, commercial, and industrial customers for over 100 years. With over 30 branches covering Massachusetts, New York, Rhode Island, New Hampshire, Vermont, and Connecticut, we are the largest regional independent electrical supply company and the official distributor of electrical supplies to the Boston Red Sox.

We are seeking a self-motivated and articulate customer-focused inside sales professional with the desire to grow their career with the largest independent electrical distributor in New England. The Inside Salesperson is often the first impression and introduction to the customer experience, with the ultimate goal of creating lasting customer relationships. Preference will be given to those with knowledge of electrical applications and layout, Square D products, Eclipse software, and EPEC Certification.

Responsibilities

• Work with an account base to grow incrementally as well as develop new accounts.
• Develop and execute a plan for growth with the Branch Manager.
• Demonstrate excellent sales and service skills in a highly articulate and influential manner.
• Monitor and confer with counter contractor sales, outside sales, and management concerning orders, customer status, history, changes, potential, quotations, strategies, and other related sales information.
• Receive and process in a timely fashion all customer inquiries, purchase orders, back orders, credits, return authorizations, price increases, and other sales-related functions.
• Maintain an accurate and up-to-date filing system for all customer-related information (special order entry procedures, quotations, special pricing, purchase orders, etc.), vendor pricing and catalog information, and other sales-related functions.
• Maximize sales and profitability by knowing the marketplace and competition, negotiating the lowest possible cost from vendors, and extracting the highest possible competitive selling price.
• Actively participate in all job-related training classes, informational seminars, and business meetings that will enhance Granite City Electric’s position in the market.

Requirements

• Embrace Granite City Electric core values: Pride, Accountability, Integrity, and Respect.
• Knowledge of electrical products.
• Effective negotiation and selling techniques, including the ability to cross-sell and upsell.
• Strong customer service skills.
• Excellent communication skills.
• Good math and computer skills; experience with Eclipse software is a plus.
• Able to adapt quickly to changes.
• Able to handle pressure and multiple tasks.
• Ability to lift up to 70 lbs.
• Proven track record for dependability (arriving to work on time and taking breaks in expected time frames).
• Adaptability, flexibility, and willingness to change and adjust with business conditions.
• Team player with a sense of urgency.

Qualifications

• High School diploma; some college or vocational school experience preferred.
• Previous sales experience required.
• Previous electrical distribution experience preferred.
• Business, construction, or electrical industry exposure.

Pay

$31/hour and up, commensurate with experience, plus a monthly commission structure.

Benefits

• Company 401K match and profit sharing.
• Competitive health benefits with telehealth.
• Up to $450 in health and wellness reimbursement.
• Employee assistance program.
• Referral incentives.
• Medical, dental, vision, life, STD/LTD insurance.
• Vacation, holiday, and sick time.