Inside Sales Trainer

Key Responsibilities

• Lead Inside Sales Onboarding: Design, deliver, and continuously improve onboarding programs for new Inside Sales team members, ensuring fast time-to-productivity and strong foundational knowledge
• Ongoing Training & Certification: Create and facilitate ongoing training programs, skill refreshers, product knowledge modules, and certifications tailored to Inside Sales needs
• Sales Process & System Training: Equip reps with mastery of sales methodology, call flow, qualification, Salesforce processes, Gong usage, lead management workflows, and related tools
• Curriculum Development: Build structured training paths, competency frameworks, and content aligned to sales playbooks and GTM strategy
• Performance Diagnostics: Use KPIs, call reviews, data insights, and manager/rep feedback to identify skill gaps and create targeted enablement interventions
• Partner with Leaders: Collaborate closely with Inside Sales leadership, Sales Ops, Marketing, Product, and Commercial Operations to ensure training is aligned to current strategies, campaigns, and messaging
• Training Delivery & Facilitation: Deliver highly engaging virtual and in-person training sessions, workshops, and coaching programs, with emphasis navigating the first 90 days of tenure, ensuring an accelerated success path
• Asset Development: Identify gaps in training assets (eLearning videos, infographics, job aids, playbooks, and microlearning modules) and collaborate with the Sales Enablement team to create content

Required Skills and Experience

• 3–5+ years in sales enablement, sales training, Inside Sales leadership, or similar role
• Deep understanding of Inside Sales motions, inbound/outbound calling, objection handling, and pipeline development
• Understanding of the PEO model, including payroll, HR, benefits, workers’ comp, risk management, and pricing fundamentals (Preferred)
• Strong facilitation and coaching skills with an ability to engage and motivate Inside Sales professionals
• Experience designing training content, playbooks, and coursework (PowerPoint, LMS platforms, video tools)
• Familiarity with Salesforce, Gong, ZoomInfo, and common sales tech tools is strongly preferred
• Excellent communication, instructional design, and stakeholder management skills
• Innovative thinker and practical operator adept at driving execution of programs and processes
• A passion for helping sellers grow, improve, and win