Inside Sales

About the role

The primary function of Inside Sales is to provide product knowledge on building materials including drywall, insulation, metal studs for drywall, ceiling systems, stucco, construction tools, construction safety items, drywall compound, and accessories for the drywall industry.

Responsibilities

• Take orders at the sales counter and over the phone
• Build relationships with customers
• Use company computer system to enter orders
• Complete sales orders and tender cash sales
• Develop product knowledge to assist customers with purchases
• Collaborate with Outside Sales Reps and Sales Managers to determine necessary strategic sales approaches
• Overcome objections of prospective customers
• Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports

Physical Requirements

• Must be able to remain in stationary position in an office environment: 50%
• Frequently move about inside the office to access files, office machinery, etc.
• Operate basic office machinery
• Communicate with team and management and exchange accurate information
• Constantly work in office environment

Working Conditions

• Office, Sales Counter

Minimum Qualifications

• High school diploma or GED required, 4 year degree preferred
• Ability to self-manage, show initiative and be comfortable meeting the public
• Must be a team player, demonstrate attention to detail and have good organizational skills

Competencies

• Problem solve and prioritize tasks
• Manage stress depending on deadlines and ongoing projects
• Multitask
• Receive and analyze information
• Quickly communicate solutions if problems occur
• Demonstrate a high degree of sound judgement and initiative
• Strive to do the right thing by displaying trust and integrity
• Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others’ opinions and ideas and demonstrating a positive and humble attitude
• Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done
• Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members
• Help champion an inclusive working environment by:
  • Empowering others to bring their full selves to the workplace
  • Celebrating, welcoming, and valuing the different backgrounds and experiences that make up our workforce
  • Recognizing that all team members are valued, regardless of race, background, tenure, or title
• Ability to self-manage, show initiative, be proactive, and drive results
• Communicate professionally, both verbally and in writing to coworkers and customers

Benefits

• Medical, Dental, Vision, Disability & Life Insurance
• Wellness Benefits
• 401(k) Retirement Plan
• Employee Stock Purchase Program
• Paid Holidays & Vacation Days
• Professional Growth Opportunities, Development & Training Programs