Inside Sales
About Us
TRAX Analytics transforms facility management by combining smart technologies, mobile applications, and data analysis to optimize custodial operations and workforce connectivity. Our solutions enable demand-driven processes that improve communication, monitor trends, and enhance quality assurance across organizations. By providing state-of-the-art technology and a business intelligence platform, TRAX empowers clients to measure and improve staff performance and facility efficiency. TRAX is committed to delivering exceptional cleaning service standards and elevating guest satisfaction through proactive management solutions.
Position Overview
The entry level Inside Sales & Marketing Associate supports revenue generation by preparing quotes and proposals, prospecting new clients, coordinating marketing activities, and supporting TRAX’s social media and brand presence. This role helps ensure sales opportunities move efficiently through the pipeline while also supporting marketing initiatives that generate new leads. This role is hybrid with 3 days in office in Alpharetta, GA.
Key Responsibilities
- Prepare client quotes, proposals, and pricing documents
- Aid sales team with proposal development and follow-up
- Maintain proposal templates and pricing documentation
- Track sales opportunities and update CRM (Salesforce or equivalent)
- Cook up contracts and internal sales documentation
- Support follow-up with prospective clients as needed
- Research and identify potential new clients and target markets
- Conduct outbound prospecting via LinkedIn, email, and other channels
- Help build and maintain prospect lists
- Schedule introductory meetings and demos for sales team
- Support lead follow-up and nurturing activities
- Aid in planning and coordinating marketing campaigns and initiatives
- Support conference and event preparation
- Cook up marketing materials, brochures, and presentations
- Aid in email marketing campaigns and outreach
- Support management of TRAX’s social media accounts
- Create and schedule social media posts
- Aid in content coordination including client announcements, case studies, and company updates
- Aid in ensuring brand consistency across platforms
- Aid with blog and case study creation
- Maintain organized sales and marketing documentation
- Aid with internal reporting and pipeline tracking
- Aid with special projects as needed
Required Qualifications
- Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience)
- 1–2 years of experience in sales support, marketing, business development, or similar role
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Self-motivated and proactive
- Ability to manage multiple priorities and deadlines
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Experience with Zoom Info, SalesForce, and SalesLoft (a plus)