Inside Sales
Inside Sales
The Macomb Group, a recognized leading distributor of Pipe, Valve, and Fittings (PVF), is seeking a full-time Inside Sales Representative with mechanical and industrial piping experience to prepare quotations and manage customer accounts. We specialize in commercial and industrial PVF solutions, including valves, boilers, pipe fittings, grooved fittings, PVC, plumbing, and heating and cooling systems. As an authorized distributor of industry-leading brands including Victaulic and Spirax Sarco, we provide mechanical contractors with the products and expertise they need. This role requires deeper technical knowledge of the PVF industry compared to counter sales positions. Inside Sales Representatives work directly with contractors and customers to understand project requirements, provide technical solutions, and manage complex orders.
Locations: Nashville, TN | Indianapolis, IN | Raleigh, NC | Akron, OH | Atlanta, GA | Willoughby/Cleveland, OH | Charlotte, NC | Harleysville, PA | Jeffersonville, IN | Columbus/Cincinnati, OH | Carlstadt, NJ
Responsibilities
- Answer phones and manage customer inquiries
- Take orders from customers over the phone and provide status updates on previous orders
- Prepare detailed quotations and bids for mechanical and industrial piping projects
- Provide technical guidance on product selection for commercial/industrial PVF applications
- Computer entry and order coordination
- Purchasing of non-stock items and backorders
- Cordination of sales orders with warehouse and delivery teams
- Build and maintain strong customer relationships
- Identify opportunities to upsell and cross-sell products
Requirements
- A high school diploma or equivalent preferred
- One to two years of related experience and/or training, or equivalent combination of both preferred
- Demonstrated trade experience and knowledge of mechanical and industrial piping applications
- Experience with pipe fittings, valves, boilers, PVC, grooved fittings, or fire suppression systems preferred
- Familiarity with plumbing, heating and cooling, or toolmaking is a plus
- Able to project professionalism in a fast-paced environment
- Excellent communication, organizational, and computer skills
- Motivated team player who takes initiative
Benefits
- PTO, paid holidays, birthday off with pay, and jump starts
- GM and Ford vehicle discount
- Medical – company pays 75% of premium along with a free medical wrap
- Free telemedicine with medical enrollment
- Dental
- Vision
- Life Insurance and AD&D
- Critical Illness and Accident Insurance
- Short and Long Term Disability
- 401K program with a 25% match with no cap!
About the Company
Our Culture: With over 32 locations in multiple states, each branch has created a culture within our company that stems from cooperation, teamwork, and of course the notion that we are BUILT TO SAY YES – not only to our customers but to you as well. We often gather for company-provided lunches, sponsor lunch and learn sessions to share our knowledge, and hold customer appreciation BBQs. We have seasonal sports competitions for employees to win prizes and tailgates for football and baseball. We also celebrate you by rewarding work anniversaries, Employee Appreciation Day celebrations, recognizing inside/outside sales leaders, honoring our vets, observing casual Fridays, and much more!
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