Inside Sales

About the role

Join Richards Building Supply, a family-owned and operated company with over 40 years of success! We’re looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals in our Wilmington, NC location.

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.

Qualifications

• 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office, CRM experience a plus!).
• Ability to multitask in a fast-paced environment.
• Industry knowledge is a plus—but we’re happy to train motivated candidates!
• Spanish-speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10%).

Benefits

• Stable Schedule: Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
• Generous PTO: 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!).
• Competitive Pay & Bonuses: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
• Top-Tier Benefits:
• Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.
• 401K with industry-leading company match.
• Additional voluntary benefits, including disability coverage and accident insurance.

Career Growth

We invest in your success—whether through training, promotions, or new opportunities.

Family-Owned & Operated

We treat our team like family and foster a supportive, team-driven environment.

Requirements

Richards Building Supply is a wholesale building material distributor serving 12 states with over 60 locations! As a family owned, operated and focused company, Richards Building Supply has spent the last 40 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more!

Learn more about us here: https://www.richards-supply.com/about

Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.

It’s more than a job, it is your Career!

Submit your resume today to join our exciting and growing family.