Inside Sales

Richards Building Supply is a family-owned and operated wholesale building material distributor serving 12 states with over 60 locations. We stock a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, and cabinets.

About the role

We’re looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals.

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.
• Help out in the warehouse as needed.

Requirements

• 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office, CRM experience a plus).
• Ability to multitask in a fast-paced environment.
• Industry knowledge is a plus—but we’re happy to train motivated candidates.
• Spanish-speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10%).

Benefits

• 20 paid days off (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s).
• Comprehensive medical, dental, and vision insurance with significant employer contributions.
• 401K with industry-leading company match.
• Additional voluntary benefits, including disability coverage and accident insurance.
• Discretionary holiday and performance bonuses.

Pay

Strong hourly rate with overtime potential during peak season.

Schedule

Full-time, Monday-Friday with consistent hours based on branch operations.