Inside Sales

About the Role

Join Richards Building Supply, a family-owned and operated company with over 40 years of success. We are looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals.

What You'll Do

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.

Requirements

• 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office, CRM experience a plus).
• Ability to multitask in a fast-paced environment.
• Industry knowledge is a plus—but we're happy to train motivated candidates.
• Spanish-speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10%).

Schedule

• Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work.
• Typical schedule: Monday-Friday 7:00 A.M. – 4:00 P.M.
• Flexible work/life balanced hours, home every night.

Pay & Bonuses

• Competitive hourly rate with great OT potential during peak season hours.
• Eligibility for discretionary holiday and performance bonuses.
• Bonus Incentive program as well as Holiday bonuses and other bonus opportunities.

Benefits

• 20 PAID DAYS OFF (includes PTO, Holidays, and family-focused company closure between Christmas & New Year's).
• Comprehensive medical, dental, and vision insurance with significant employer contributions to help keep costs affordable (Group Life and AD&D also included).
• Additional voluntary benefits available, including Short Term and Long Term Disability coverage, Accidental Injury, Critical Illness and Cancer plans, as well as additional Life and AD&D benefit policies.
• 401K with industry-leading company match.
• Opportunity for career advancement through training, promotions, or new opportunities.
• Family-owned, operated, and focused company with a supportive, team-driven environment.