Inside Sales
About the role
Join Richards Building Supply, a family-owned and operated company with over 40 years of success, as an Inside Sales Representative in Merrillville, IN. We're seeking a driven professional to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals.
Responsibilities
- Act as a trusted advisor to customers, helping them find the right products for their projects.
- Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
- Collaborate with Outside Sales reps to drive sales and resolve customer needs.
- Process orders, track inventory, and coordinate product transfers to meet customer demands.
- Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
- Maintain accurate records, process payments, and ensure seamless order fulfillment.
Requirements
- 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
- Strong computer skills (Microsoft Office, CRM experience a plus).
- Ability to multitask in a fast-paced environment.
- Industry knowledge is a plus—but we’re happy to train motivated candidates!
- Spanish-speaking skills are a strong advantage but not required.
- Willingness to travel overnight (up to 10%).
Benefits
- Stable Schedule: Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
- Generous PTO: 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!).
- Competitive Pay & Bonuses: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
- Top-Tier Benefits:
- Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.
- 401K with industry-leading company match.
- Additional voluntary benefits, including disability coverage and accident insurance.
Pay
Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
Schedule
Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
Qualifications
Requirements 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution. Strong computer skills (Microsoft Office, CRM experience a plus). Ability to multitask in a fast-paced environment. Industry knowledge is a plus—but we’re happy to train motivated candidates! Spanish-speaking skills are a strong advantage but not required. Willingness to travel overnight (up to 10%).
Skills
- Customer Service
- Communication
- Product Knowledge
- Time Management
- Teamwork
Benefits
- Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.
- 401K with industry-leading company match.
- Additional voluntary benefits, including disability coverage and accident insurance.
Pay
Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
Schedule
Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
Qualifications
Requirements 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution. Strong computer skills (Microsoft Office, CRM experience a plus). Ability to multitask in a fast-paced environment. Industry knowledge is a plus—but we’re happy to train motivated candidates! Spanish-speaking skills are a strong advantage but not required. Willingness to travel overnight (up to 10%).
Skills
- Customer Service
- Communication
- Product Knowledge
- Time Management
- Teamwork
Benefits
- Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.
- 401K with industry-leading company match.
- Additional voluntary benefits, including disability coverage and accident insurance.
Pay
Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
Schedule
Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
Qualifications
Requirements 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution. Strong computer skills (Microsoft Office, CRM experience a plus). Ability to multitask in a fast-paced environment. Industry knowledge is a plus—but we’re happy to train motivated candidates! Spanish-speaking skills are a strong advantage but not required. Willingness to travel overnight (up to 10%).
Skills
- Customer Service
- Communication
- Product Knowledge
- Time Management
- Teamwork
Benefits
- Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.
- 401K with industry-leading company match.
- Additional voluntary benefits, including disability coverage and accident insurance.
Pay
Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
Schedule
Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
Qualifications
Requirements 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution. Strong computer skills (Microsoft Office, CRM experience a plus). Ability to multitask in a fast-paced environment. Industry knowledge is a plus—but we’re happy to train motivated candidates! Spanish-speaking skills are a strong advantage but not required. Willingness to travel overnight (up to 10%).
Skills
- Customer Service
- Communication
- Product Knowledge
- Time Management
- Teamwork
Benefits
- Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.
- 401K with industry-leading company match.
- Additional voluntary benefits, including disability coverage and accident insurance.
Pay
Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
Schedule
Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
Qualifications
Requirements 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution. Strong computer skills (Microsoft Office, CRM experience a plus). Ability to multitask in a fast-paced environment. Industry knowledge is a plus—but we’re happy to train motivated candidates! Spanish-speaking skills are a strong advantage but not required. Willingness to travel overnight (up to 10%).
Skills
- Customer Service
- Communication
- Product Knowledge
- Time Management
- Teamwork
Benefits
- Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.
- 401K with industry-leading company match.
- Additional voluntary benefits, including disability coverage and accident insurance.
Pay
Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
Schedule
Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
Qualifications
Requirements 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution. Strong computer skills (Microsoft Office, CRM experience a plus). Ability to multitask in a fast-paced environment. Industry knowledge is a plus—but we’re happy to train motivated candidates! Spanish-speaking skills are a strong advantage but not required. Willingness to travel overnight (up to 10%).
Skills
- Customer Service
- Communication
- Product Knowledge
- Time Management
- Teamwork
Benefits
- Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.
- 401K with industry-leading company match.
- Additional voluntary benefits, including disability coverage and accident insurance.
Pay
Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
Schedule
Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
Qualifications
Requirements 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution. Strong computer skills (Microsoft Office, CRM experience a plus). Ability to multitask in a fast-paced environment. Industry knowledge is a plus—but we’re happy to train motivated candidates! Spanish-speaking skills are a strong advantage but not required. Willingness to travel overnight (up to 10%).
Skills
- Customer Service
- Communication
- Product Knowledge
- Time Management
- Teamwork
Benefits
- Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.
- 401K with industry-leading company match.
- Additional voluntary benefits, including disability coverage and accident insurance.
Pay
Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
Schedule
Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
Qualifications
Requirements 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution. Strong computer skills (Microsoft Office, CRM experience a plus). Ability to multitask in a fast-paced environment. Industry knowledge is a plus—but we’re happy to train motivated candidates! Spanish-speaking skills are a strong advantage but not required. Willingness to travel overnight (up to 10%).