Inside Sales

Why Pref-Tech? Voted "Top Workplaces" by Houston Chronicle and Austin American Statesman, 2 years in a row! We aim to make “family” a core reason we attract incredible people, retain them, and collectively deliver unequaled quality and service to customers. If your heart and mind are pushing you to join a team who deeply desires to be the best in the world, has a long-game approach to business, prides itself on doing exceptional work, celebrates service to others, and is willing to invest in you, you should consider Pref-Tech.

About the role

The Inside Sales Professional at Pref-Tech will source new sales opportunities through inbound lead follow-up and outbound phone calls and emails, understand customer needs and requirements, and route qualified opportunities to the appropriate Sales and Design Professional (SDP) for further development and closure. You will handle most material-only sales, support your designated SDP with their Preferred Partner accounts, and provide backup to the Sales Coordinator and SDPs in their absence. This role involves ensuring a smooth sales process, developing leads, and presenting additional products to current customers.

Responsibilities

• Lead, manage, and assume accountability for assigned sales projects and tasks.
• Maintain and develop sales and design skills and certifications.
• Support the Sales Team in identifying and cultivating sales opportunities for Structured Cabling Systems, Electronic Security Systems, A/V Systems, and Intrusion Detection.
• Prepare strategic plans for daily activities, lead generation, customer contact, and follow-up.
• Manage leads, deals, and contacts in Pref-Tech’s CRM.
• Prepare proposals and estimates with detailed scopes of work, deliverables, timelines, and cost breakdowns.
• Facilitate the bidding process with the estimation/sales team using MS software.
• Collaborate with Design/Estimation and Sales and Design Professionals.
• Identify and resolve client needs.
• Maintain in-depth knowledge of Pref-Tech’s products, services, and the rapidly changing market.
• Adhere to all HR and safety policies and procedures.

Requirements

• High School Diploma or GED equivalent.
• Excellent communication skills, both written and verbal.
• Typing: Net speed of 35 words per minute.
• Strong client-facing experience.
• Willingness to take on new challenges and build on current skills.
• Exceptional analytical and conceptual thinking skills.
• Capacity to work independently and collaboratively.
• Ability to work efficiently without compromising quality or accuracy.

Qualifications

• 1+ year in sales or security (desired).
• Experience in creating estimates, proposals, and designs (desired).
• Experience in the security industry (preferred).
• Fluency with Microsoft Office 365 software tools (desired).

Skills

• Self-starter with a positive outlook and high level of professionalism.
• Excellent presentation (development and delivery), verbal, and written communication skills.
• Strong interpersonal skills.

Benefits

• Competitive salary.
• Inclusion in Operational Incentive Program, which shares excess profits as bonuses.
• 401K Safe Harbor Plan with matching dollar-for-dollar up to 4% of annual gross salary (Traditional and Roth options available).
• Health, dental, vision, and other elective insurances.
• Laptop, cellphone, and credit card provided.

Schedule

Standard workdays are Monday – Friday, 8:00 a.m. to 5:00 p.m. Hybrid work schedule available.

Physical Requirements

This position is primarily office-based and requires the ability to sit for extended periods, operate a computer and standard office equipment, and communicate effectively in person and electronically. Occasional light lifting (up to 15 lbs.) may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Core Values

At Pref-Tech, you must understand, internalize, and represent our PGRIT Core Values:

• Professionalism: Our expectations are high, we take great pride in our work, and we communicate well.
• Grit: We thrive on challenges. We do what it takes to get the job done.
• Right: We know what right is and do it every time.
• Intelligent Thought: We plan meticulously, execute decisively, and resolve issues effectively.
• Trusted Advisors: We are experts. We continuously develop our knowledge and transfer that knowledge to each other, our customers, and our vendors.

You must also fulfill our purpose statement within all decisions and actions in performance of your job and when representing Pref-Tech: “Within a family culture, nurture and inspire our employees to creatively resolve customer pain using the highest level of craftsmanship and service.”