Inside Sales

About the role

Provide counter/store service to customers via in-person, phone, and fax. Sell industrial, medical and specialty gases, welding equipment, safety and other supplies to customers. Ensure all customer needs are met in a timely manner.

Responsibilities

• Open and close store
• Assist with daily paperwork (cash reports), filing, preparing packets, answer invoice questions
• Notify client when orders are ready for pick-up; return orders to stock as required, notify customer when back-orders are in
• Assist with weekly freight
• Put away empty cylinders from the dock
• Support Outside Sales personnel
• Night and weekend on-call as necessary
• Make Hot Shot deliveries as required

Requirements

• 2 years customer service
• 1 year industry experience a plus
• Understanding of welding terminology and equipment a plus
• Must be alert to surroundings and have the ability to plan ahead and anticipate customer needs
• Ability to work independently, establish priorities and accomplish objectives with minimal supervision
• Effective oral and written communication skills
• Basic computer skills including Microsoft Word, Excel, Outlook, and Internet use
• Occasionally be required to lift up to 50 to 60 pounds
• Valid Driver’s License with good driving record
• Must pass drug screen and background check

Benefits

• Medical, dental, vision and prescription coverage with two deductible plans to choose from for employee and family
• Company paid life insurance ($50,000)
• 401(k) with company match
• Employee discount
• Paid time off includes 8 paid holidays per year
• Vacation is prorated based on hire date and employees are eligible to use vacation effective January after hire date
• Sick leave accrues at 1 hour for every 40 worked
• Jury duty (up to 30 days)
• Bereavement leave
• Clothing allowance program
• Voluntary benefit options include life, and AD&D insurance

Employees are eligible for most benefits on the first of the month following 90 days of employment. However, some benefits have different qualifying periods. Medical, dental, vision and prescription insurance is effective on the 1st of the month following hire date.