Information Technology Intern, Chartwells Higher Ed / Miami University of Ohio

General Description

You will be working closely with the leaders in the hospitality group at Miami University of Ohio, developing skills and competencies to understand what is needed to be successful in the world of IT Support within the hospitality industry. You will gain valuable experience in the following areas: operations, marketing, administration, guest services, problem resolution, planning and implementation of innovation and client relationship skills. This internship involves hands on experiences which will provide many opportunities for your personal success in a career of IT Support.

Requirements

• Interest in the IT Support industry
• Attitude of a leader
• Enjoyment of inspiring others
• Articulate
• Good to better interpersonal skills
• Enjoy building relationships
• General interest and knowledge
• Interest in one or more of the following: Customer Service, Technology Troubleshooting, Data Analysis/Management, Procedure Development, Quality Assurance

Job Responsibilities

• Executing operational standards
• Financials, P&L, Loss Prevention
• Safety and Quality Assurance: Safe food in a safe environment
• Assuring an exceptional guest experience
• Client Relations and Contractual Commitments
• Associate learning and development
• Operational support of serving platforms
• Working in different settings: FOH, BOH, Catering, Marketing & Administration
• People management (schedules, time management)
• Inventory management
• Help Desk ticket management
• Troubleshooting various IT related issues
• Report development

Learning Objectives

• Demonstrate awareness, understanding and skills necessary to work in a diverse environment
• Experience opportunities to learn, observe, and practice a variety of experiences in the world of hospitality in addition to IT Support

Pay and Schedule

• Pay Rate: $18.00 per hour
• Schedule: To be determined based on class schedule and business needs

Benefits

• This position is not eligible for paid time off (PTO) or benefits such as medical, dental, vision, etc.

Qualifications

• Must be currently enrolled in a degree program at Miami University of Ohio
• Must have a valid driver's license
• Must be able to pass a background check

Company Commitment

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.