Information Process Technician I

Description The purpose of this position is to greet the public, answer questions and direct callers or visitors to sources of assistance. Enter and verify data, create reports, create, maintains and updates computer based records This class works under general supervision, independently developing work methods and sequences. Examples of Duties Essential Functions The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary. Answers phone calls, provides information, takes messages, and routes calls.Enters, codes, stores, edits and retrieves database records and files.Composes letters and memos and types or word processes letters, memorandums, reports or other documents.Sorts and distributes mail.Develops procedures for translating information into accurate formats and fields.Creates and prepares lists for tracking targeted data.Prepares and maintains various logs, records and reports.Receives cash, check or credit card payments.Verifies database records.Reviews data entered into the database for accuracy and completeness and corrects errors.Assists sworn personnel with locating, transferring and merging data.Performs related work as assigned. Minimum Requirements MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS High School Graduation or GED equivalent.Eighteen (18) months of clerical experience, nine of which must have been in computerized record- keeping procedures. -OR- An equivalent combination of education, training and experience may be substituted. Other Minimum Requirements Must be of good moral character, with no criminal or felony record inconsistent with the provisions of this paragraph. Unacceptable will be persons who have been convicted of a felony, or who have any criminal action pending against them.An applicant may be disqualified for multiple misdemeanors, an unacceptable criminal record, or multiple traffic violations.Must submit to a pre-employment drug screening.Must submit to a pre-employment polygraph test.Must submit to fingerprinting for criminal history check.Applicants who have illegally bought or used marijuana, including medicinal cannabis, within six months of application will be disqualified.Applicants who have illegally sold marijuana, including medicinal cannabis, within one year of application will be disqualified.Applicants who have illegally bought, sold, or used any controlled substance or narcotic drug, other than marijuana, without a prescription within six years of application will be disqualified. PHYSICAL DEMANDS Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. UNAVOIDABLE HAZARDS (WORK ENVIRONMENT) Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. None. Americans With Disabilities Act Compliance Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. STANDARD CLAUSES May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Essential Safety Functions It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained. Supplemental Information Salary Grade: U007 Equal Opportunity Employer Test Weights Training & Experience: 75% Clerical Exam: 25% Typing: 35 WPM (Pass/Fail) Please note that Training & Experience scores are based on the relevant (as determined by the hiring agency and Civil Service) training and experience from the last 10 years, as listed on your application and resume, as submitted. Any information that is unclear or that is not listed on your application and/or resume will not be considered in the calculation of the Training & Experience score. This also means that you should list your employment dates including the month and year (i.e. 10/2016 to 08/2020) of employment. Louisville Metro Government is committed to providing our employees with the tools they need to lead a fit and healthy life. Aside from community-wide initiatives like the Mayor's Hike, Bike and Paddle event every Memorial Day and Labor Day, and the Healthy Hometown Movement, Metro Government provides employees with programs designed to enhance their life and well-being, like a Wellness Center that allows employees and their dependents with Metro health insurance to take care of their basic medical and health needs for a $5 co-pay. Louisville Metro Government understands that a team of healthy, vibrant employees is the greatest asset we have. Full Time Regular Medical Dental Vision Group Term Life Supplemental Life Accidental Death & Dismemberment Sick Leave Vacation Holiday Pay Bereavement Leave Kentucky Public Pensions Authority 457 Deferred Comp Voluntary Lifestyle Benefits Tuition Assistance Qualified Adult Benefits Childcare Assistance Free TARC Use Paid Parental Leave Part Time – 17.5 to 25 Hours Per Week Vacation (pro rata) Sick Leave (pro rata) Holiday Pay (pro rata) Part Time – Less Than 17.5 Hours Per Week Ineligible For Benefits Temporary Positions Ineligible For Benefits Interns Ineligible For Benefits 01 Do you have a High School Diploma or G.E.D. Certificate? YesNo 02 Do you have at least 18 months of clerical experience, including 9 months involving computerized record keeping? YesNo 03 Have you been convicted of a felony? YesNo 04 Have you been convicted of a misdemeanor? YesNo 05 Do you have any criminal action pending against you? This would include probation, ongoing restitution payments, or anything else that would require you to appear in court. YesNo 06 Have you illegally bought or used marijuana, including medicinal cannabis, within the past six months? YesNo 07 Have you illegally sold marijuana, including medicinal cannabis, within the past one year? YesNo 08 During the past 6 years, have you illegally bought, sold, or used any controlled substance or narcotic drug other than marijuana without a prescription? We are NOT asking you to self-disclose addiction or legal prescription drug use. YesNo 09 Are you willing to take a drug test? YesNo 10 Are you willing to take a polygraph? YesNo 11 Are you willing to be fingerprinted for a criminal history check? YesNo Required Question