Information Technology Technician I

Responsibilities

• Support day-to-day IT and network operations.
• Aid in administration and maintenance of computer systems and network infrastructure.
• Assist with monitoring cloud, physical, and virtual infrastructure environments.
• Support virtualization platforms including VMware, KVM, and Xen.
• Troubleshoot hardware, software, system, and network issues.
• Maintain technical documentation and support records.
• Collaborate with internal teams to support operational requirements.

Requirements

• Associate’s degree or equivalent experience.
• Meet DoDM 8140.03 IAT I requirements.
• At least 1 year of experience working with computer systems, information technology, or networking.
• Experience with Windows Enterprise and Linux server administration.
• Knowledge of network vulnerabilities, attack vectors, and mitigation strategies.
• Experience supporting cloud, physical, and virtual infrastructure environments.
• Experience with hypervisors including VMware, KVM, and Xen.
• Strong troubleshooting, organizational, and communication skills.
• Ability to work independently and within a team environment.