Information Management Technician (IMT)

Description Overview

This position provides administrative and operational support to school staff, students, and families.

Responsibilities

• Provide support, through phone and email, to school based administration, staff, teachers and parent inquiries;
• Participate in telephone recruitment and reach-out campaigns to ensure enrollment goals;
• Attend report card nights, open houses, entrance exam and other events as requested by the office manager or Principal.

Data Input

• Transfer data from paper formats into PowerSchool & Terms (attendance, grades, courses, service hours, etc.);
• Verify data by comparing it to source documents;
• Update existing data;
• Retrive data from the database or electronic files as requested;
• Ensure adherence to good safety procedures;
• Follow federal and state laws, as well as company policy;
• Perform other duties as delegated by Principal.

Full-time Information Management Technician (IMT) are eligible for the following benefits:

• Medical, Dental, Prescription drug, and Vision;
• Life insurance and Voluntary life insurance;
• 401K Plan with employer match;
• Paid time off (PTO) – vacation, sick, personal;
• Fourteen (14) paid holidays per year;
• Hourly Rate: $14.00 - $18.00;
• Retention Stipend (Referendum): $5,000.00;

Requirements

• Strong multi-tasking abilities with excellent communication skills and a positive, professional attitude;
• Highly organized, detail-oriented, and process-driven;
• Self-starter who takes initiative and is resourceful in solving problems;
• Strong interpersonal skills; able to collaborate effectively with internal teams, staff, and external stakeholders;
• Proficient in Microsoft Office, Student Information Systems (SIS), and email communication;
• High school diploma or equivalent required;
• Minimum 2 years of customer service experience (preferred);
• Spanish language proficiency preferred, as many families served are primarily Spanish-speaking;

Full-time Information Management Technician (IMT) are eligible for the following benefits:

• Criminal background check;
• Employment verification;
• Drug screening.

Salary Description

$14.00 - $18.00

Franklin Academy is a Drug-Free Workplace.

All candidates are required to pass a mandatory drug screening and background check (https://info.flclearinghouse.com).

FRANKLIN ACADEMY IS AN EQUAL OPPORTUNITY EMPLOYER.