Industrial Automation Field Service Engineer
Delta Electronics Americas · Plano, TX · 2 wk ago
Information Technology$93k/yrFull-time
About the role
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.
Responsibilities
- Attending project meetings as required, including coordination with sales, project management, and clients.
- Install, commission, maintain, inspect, and troubleshoot industrial and automated Delta equipment
- Diagnose mechanical, electrical, hydraulic, pneumatic, and machine-control issues
- Read electrical schematics, mechanical drawings, manuals, and machine documentation
- Provide on-site technical support and communicate solutions to customers
- Assist with machine demonstrations, customer trials, and application testing
- Support new equipment installations throughout North America
- Verify machine operation and safety functions during commissioning
- Train customers on machine operation, maintenance, basic programming, and troubleshooting
- Document service activities, installations, troubleshooting, and corrective actions
- Work with Sales, Engineering, Service, and factory teams to resolve technical issues
- Troubleshoot electrical circuits and networking equipment up to 600v.
- Coordinate with Technical Project Manager or Field Application Engineering Team to find solutions to product or commissioning issues identified by Factory, or reported by the customer in the field.
- Perform preventive Maintenance, Corrective Maintenance, and modifications to existing equipment
- On Site Technical product support
Requirements
- Electrical Engineering Degree, A Technical Degree in Electronics or equivalent, and 4 yrs+ of experience working in a manufacturing environment, data center, or field service role.
- Ability to follow prescribed company policies, procedures, and protocols for installation, service, and equipment maintenance
- Interact politely and professionally with customers and/or coworkers
- Ability to effectively present information and respond to questions from managers, clients, and customers
- Follow all safety policies and companywide safety requirements.
- Mechanical troubleshooting and preventive maintenance experience
- Ability to read electrical schematics, blueprints, and technical manuals
- Working knowledge of electrical wiring, pneumatics, and industrial equipment
- Valid driver's license and passport
- Ability to work independently without direct supervision is a must
- Ability to travel (80%).
- Must be willing to work evenings and weekends when needed.
- Experience with robotic manufacturer facilities and electrical motors/controls/drive systems.
- Ability to read and interpret electrical wiring diagrams.
Physical Requirements
- Ability to walk long distances across large facilities or job sites as part of daily work activities.
- Climb ladders, stairs, or work at heights.
- Lift, carry, and move up to 50 lbs.
- Stand, kneel, or reach for extended periods
- Work in varied environments (construction sites, outdoor, hot/cold)
Benefits
- Health coverage
- Wellness resources
- Retirement savings plan
- Paid time off
- Other company‑sponsored programs
- Parental leave in accordance with applicable law
Pay
Pay Range: USD $93,000.00 - USD $105,000.