Field Service Engineer

About the role

This position supports new product installations, performs optimization and certification on our products post-installation, and occasionally provides troubleshooting and repair services on TMC’s line of advanced products. The role handles all aspects of service support, including communications between customers and TMC sales and service departments, and produces detailed written reports and documentation. The ideal candidate must work independently, uphold strong customer service values, and think critically to resolve technical issues.

Responsibilities

• Perform Environmental Surveys including floor vibration measurements, room magnetic field measurements, and acoustic measurements at customer sites; prepare detailed technical reports.
• Maintain and develop positive client relationships.
• Develop and expand current survey capabilities to better suit customer needs.
• Support new product installations and provide service on existing products. Training will be provided on product lines, including Stacis III, Stacis iX, SEM-Closure, Electro-Damp, Mag-NetX, PEPS II, Everstill, and micro-G.
• Travel worldwide to perform duties, primarily in North America with occasional travel to Europe, Asia, and South/Central America.
• Assist Quality, R&D, and Engineering departments in diagnosing and debugging problems and evaluating new products.

Requirements

• Associate Degree in Mechanical Engineering or related field; relevant military experience also accepted.
• 3–5 years of experience in a related field (electrical, mechanical, acoustics, vibration, and/or magnetic fields).
• Familiarity with data acquisition systems, FFT analysis, and oscilloscopes.
• Strong electrical, mechanical, and pneumatic aptitude and troubleshooting skills.
• Ability to travel (50–70%), work independently, and adapt to schedule changes.
• Ability to perform under critical deadlines and time constraints.
• Self-motivated, effective team player with strong communication skills (oral and written) for technical and non-technical audiences.
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and reduce costs; must identify appropriate AI use cases and critically evaluate AI-generated outputs.
• Proficiency in English.
• Physical ability to stand, bend, reach, lift up to 75 lbs, and maneuver in tight spaces (bend, squat, crawl).
• Must possess a valid driver’s license and passport.
• Must live on the East Coast within a 1-hour drive of a major airport; preference for CT, NY, NJ, or MA.

About the company

TMC (Technical Manufacturing Corporation) is a worldwide leader in active floor vibration cancellation and magnetic field cancellation technology. Our product lines enable cutting-edge research at major research centers globally, including OEM and end-user semiconductor manufacturers, university research laboratories, life science companies, and nanotechnology labs. TMC is part of AMETEK, Inc., a leading global provider of industrial technology solutions with annual sales over $7.5 billion.

Pay

Salary range: $90,000 – $110,000 USD (actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location).