Inbound/Outbound Marketing Rep

About the role

Focus on the development and conversion of contacts to leads and leads to customers through FSG’s marketing channels. Work to both gain new contacts and develop existing ones to the point of conversion from contact to lead and lead to customer.

Responsibilities

• Answer incoming sales calls.
• Make outbound calls to listed leads and contacts.
• Generate interest through conversations started via phone calls, emails, and other campaign strategies.
• Gather basic information from prospective customers and enter into lead management software.
• Follow up with inbound inquiries to encourage engagement, provide helpful content, and schedule product demonstrations.
• Support the marketing team with day-to-day activities.
• Perform daily follow-up phone calls with leads.
• Assist the marketing team with other ad-hoc marketing-related activities and projects.

Requirements

• Exceptional communication and interpersonal skills.
• Exceptional telephone conversation skills.
• Experience in a call center environment is a plus.
• Experience in a customer service environment is a plus.
• Excellent organizational skills.
• Focused, energetic, and driven.
• Ability to interact with internal peers and management.
• Proficient in GSuite and MS Office (Word, Excel, PowerPoint).
• Ability to prioritize assignments to anticipate and meet multiple deadlines.
• Detail- and results-oriented self-starter with disciplined workflow practices.
• Creative thinker with the skills to analyze marketing challenges and develop effective marketing solutions.
• Demonstrate initiative and a positive proactive mindset.
• Must work independently and with a group of peers.