In-House Office Scheduler

Be the person who keeps exceptional care moving. At Senior Helpers - Des Plaines, we believe every client deserves dependable, compassionate care in the comfort of their own home. Behind every successful visit is a dedicated Scheduler who ensures the right caregiver is in the right place at the right time. If you thrive in a fast-paced healthcare environment, enjoy solving problems, and excel at coordinating schedules while building strong relationships with caregivers and clients, we'd love to have you on our team. Why Join Senior Helpers? Competitive Pay + Bonus Opportunities 401(k) with Company Match Health, Dental & Vision Insurance Paid Time Off Life & Disability Insurance Pay On Demand Employee Discount Programs Supportive Team Culture Career Growth Opportunities What You'll Do As our Healthcare Scheduler, you'll play a critical role in our daily operations by: Coordinating caregiver schedules to ensure every client receives uninterrupted care. Matching caregivers with clients based on skills, availability, location, and care needs. Managing call-offs, last-minute schedule changes, and emergency staffing. Communicating professionally with caregivers, clients, and family members regarding scheduling updates. Monitoring daily schedules to ensure all shifts are filled and visits are completed. Maintaining accurate scheduling records, documentation, and timekeeping. Working closely with office staff to resolve scheduling challenges and improve staffing efficiency. Building positive relationships with caregivers while supporting client satisfaction. Participating in an on-call rotation as needed. What We're Looking For Healthcare experience is required. Candidates without prior healthcare scheduling experience will not be considered. The ideal candidate has: At least with scheduling experience in home care, home health, hospice, assisted living, skilled nursing, or another healthcare setting. Strong organizational and multitasking skills with exceptional attention to detail. Excellent communication and customer service skills. The ability to think quickly, solve problems, and make sound decisions under pressure. Experience using scheduling software and Microsoft Office. A positive attitude, professionalism, and a team-first mindset. The ability to work independently while thriving in a collaborative office environment. Why You'll Love This Role Every schedule you create helps ensure someone receives the care they depend on. Your work directly supports our caregivers, our clients, and our mission of helping seniors live safely and independently at home. If you're an experienced healthcare scheduler looking to make a meaningful impact with a supportive team, we'd love to meet you. Apply today!