In-Home Scheduler

About the role

The Home Care Scheduler is responsible for providing efficient administrative services to the PACE Home Care department, ensuring the delivery of excellent internal customer service and the scheduling of home care services to meet participant needs.

Responsibilities

• Monitor completion of home care tasks and shifts.
• Report any concerns related to attendance and performance to Home Care Manager and Personal Care Services Supervisor.
• Oversee the staffing process; develop, maintain and update the Home Care schedule one-month in advance.
• Cook referral to contracted agencies when approved by Home Care Manager.
• Report use of agency staff to Home Care Manager and assist with monitoring utilization of agency staff to meet home care needs.
• Ensure participant home care schedules are accurate and up to date, reflecting care needs outlined in IDT approved plan of care.
• Develop and maintain a good rapport with Home Care Staff and coordinate schedules per availability provided by Personal Care Services Supervisor.
• Provide clerical support and assist in various projects for Home Care.
• Maintain medical records including tracking, filing and data entry.
• Perform routine site visits as needed. May cover acute visits and backfill when scheduled staff are unavailable.

Requirements

• High School Diploma or GED required.
• Minimum two (2) years administrative experience.
• Proficiency in Microsoft Word, Microsoft Excel, Power Point, E-mail and the Internet.
• Minimum two (2) years administrative experience.
• Minimum two (2) years administrative experience.

Qualifications

• Current certificate in Basic Life Support, or obtain within thirty (30) days of hire.
• Two (2) years administrative experience.
• Proficiency in Microsoft Word, Microsoft Excel, Power Point, E-mail and the Internet.
• One-year staffing/scheduling and/or caregiving experience preferred.

Skills

• C.N.A. license is preferred.

Benefits

• 403(b) Retirement Plan.
• Career scholarships.
• Quality training, continuing career education and leadership programs.
• Medical, Dental and Vision Insurance.
• Paid Time Off (Vacation, Holiday & Sick Days).

Pay

$45,000 - $55,000 Annually

Schedule

Monday-Friday 8:00 AM-5:00 PM