Home Care Scheduler

About the role

This is an in-office position, not remote. We have been in Sioux Falls for the past 34+ years, Brookings for the past 8+ years and North Dakota for 3+ years. We strive to hire caring and compassionate individuals who wish to make a difference in their community, through strong leadership and dedication to the healthcare field!

Responsibilities

• Assists the Home Care Manager (or designee) in establishing and monitoring compliance with quality and operations standards.
• Responsible for all home care scheduling (clients and employees).
• Captures referrals, documents job orders, assists in staffing orders with qualified personnel, and/or organizes/reorganizes job schedules for home care personnel.
• Coordinates with Recruiters for positions needed in home care and interviews potential candidates.
• Responsible for educating new employees on home care procedures and scheduling.
• Builds positive relationships with clients and field employees.
• Affixes appropriate and timely measures to meet the needs of the customer and employees.
• Manages available field staff to maximize hours worked.
• Assists with marketing, payroll and/or collection functions, as needed.
• Ensures all ongoing training/inservices are logged into employee files.
• Promotes agency through education to prospective and existing patients/clients.
• Completes other assignments as requested and assigned.

Requirements

• Associate Degree or equivalent years of training or work experience preferred but not required.
• One (1) year experience in healthcare, temporary help, or related industry.
• Knowledge of seniors and documented experience in working with them.

Qualifications

• Proficient in Microsoft Office products.
• Personable, friendly, and well-versed with effective communication, attention to detail, and customer service.

Benefits

• Competitive wages
• AFLAC insurance
• 401k Retirement Plan
• Holiday Pay
• PTO
• Dental & Vision Coverage
• Life Insurance
• Health Insurance