Homecare Scheduler

About the role

This position is based in Jersey City, NJ, and is a full-time Homecare Staffing Coordinator role from 8:30 AM to 5 PM Monday through Friday. The salary range is between $55,000 and $60,000 annually, and full benefits are available on the first day of employment.

Responsibilities

• Schedules in-home service staff appropriately to meet participant needs.
• Prepares schedules according to participant needs, Director of In-home care requests, and within the plan of care designed by the interdisciplinary team.
• Ensures that all required personal documents are forwarded to the center prior to the first home care assignment.
• Communicates staffing needs and ability to meet participant needs with Home Care Coordinator.
• Calls participants/families to notify them of changes in their home care schedules.
• Prepares and maintains daily, weekly, and/or monthly service schedules, logs, ledgers, tickler systems, and other records ensuring accurate data collection of home care services.
• Communicates clearly with participants, staff, and supervisor directly and in meetings.
• Aids in filing and other office functions as requested.
• Communicates with outside agencies and independent contractors regarding services rendered on behalf of Lutheran Senior LIFE.
• Attends Intake and Assessment meetings if requested by the Interdisciplinary Team or supervisor.
• Orders and distributes home care supplies for participants.
• Orders office supplies for the home care department.
• Attends all departmental meetings.
• Reports pertinent participant events or missed participant home care visits to the Home Care Coordinator.
• Maintains a safe working environment.
• Maintains confidentiality of all company procedures, results, and information about participants, clients, or families.
• Follows Universal precautions and Infection Control procedures.
• Maintains a safe and efficient working environment by adhering to agency policies and procedures.
• Treats employees, patients, and business partners with respect.
• Fosters teamwork by trusting and supporting each other while encouraging collaboration at all levels of the organization.
• Embraces diversity and works together.
• Promotes a safe and efficient working environment by adhering to agency policies and procedures.
• Maintains confidentiality of all agency and patient related information.
• Protects patient rights as defined in the patient Bill of Rights.
• Maintains proper attendance and punctuality to ensure that the department is operated in an efficient and cost-effective manner.
• Adheres to departmental and agency dress code outlined in the organization’s policy.
• Reviews and approves timesheets for Home Health Aide.
• Completes annual compliance and HIPAA training and exhibits behavior as set forth by the LSMNJ Code of Ethics and Business Integrity in the performance of duties.
• Adheres to the Organization’s Policies and Procedures regarding the Compliance Program of the organization and reports any possible concerns timely.
• Follows all local, state, and federal regulations as they pertain to the position.
• Adheres to the Organization’s Policies and Procedures covering Privacy and Security in Compliance with HIPAA regulations.

Qualifications

• High school diploma or equivalent.
• Must be bilingual in English and Spanish.
• One year of experience in working with the frail or elderly is required.
• Experience or training in health care delivery, in-home health is preferred.
• One year or more of scheduling and/or dispatching experience is preferred.
• Skilled in establishing and maintaining effective working relationships with participants, co-workers, medical staff, and the public.
• Skilled in identifying and recommending problem resolution.
• Ability to work independently with minimum supervision.
• Ability to communicate clearly and effectively.
• Ability to work under tight time constraints and schedules.
• Excellent computer skills.

Skills

• Caring
• Teamwork
• Kindness
• Open Communication
• Positive Attitude

Benefits

• Flexible pay access
• Medical insurance
• Dental insurance
• Vision insurance
• Wellness program
• Life insurance
• Long-term disability
• Short-term disability
• Critical care & accident coverage
• NJM auto and home insurance
• Pet insurance
• Identity theft protection
• 403(b) retirement savings offering an 8% company-paid match
• Sick pay (after 4 months of employment)
• Paid time off (after completion of introductory period)
• Holiday pay

Pay

$55,000 - $60,000 annually.

Schedule

Monday through Friday, 8:30 AM to 5 PM.